Pre-Service Representative, Norton Medical Group Training and Access, Shift Time

Experience Required

None

Minimum Education Required

High School Diploma/G.E.D.

Compensation

$7.25 / hourly

Hours Per Week

40

Number Of Positions

1

Work Schedule and Shift Requirements

First (Day)

Job Description

Responsibilities

Job Responsibilities: The role of the PreService Representative is to secure accounts with eligible insurance and authorization and complete patient pre-registration for scheduled procedures within Norton Healthcare adult and pediatric facilities. In addition, the Representative initiates authorizations for status changes and non-scheduled inpatient admissions. The Representative will verify the patient payer eligibility, benefits/coverage, and estimated payment responsibility, confirm authorization requirements and secure on the account. The Representative will complete pre-registration phone interviews, to include obtaining necessary pre-registration information, including demographics, insurance information, and Medicare MSPQ, with documentation completed in the electronic medical record account. During the pre-registration interview, the representative will notify patient of potential financial responsibility and collect payment via phone, review issued Medicare ABN (Advance Beneficiary Notification), provide direction to facility and registration desk, and educate the patient regarding what items are required as part of the patients facility registration process.

Qualifications

Required:

One year in Customer Service/ Patient Access or Office Support

Desired:

Three years Patient Access

High School Diploma or GED

Norton Healthcare is an Equal Opportunity Employer M/F/Disability/Veteran/S Exual Orientation/Gender Identity Equal Employment Opportunity is the Law

Job Type

Full time

Benefits Offered

Not specified

Veteran Preference

No

Place of Work

On-site

Requisition ID

158285