Practice Assistant – Administrative | Primary Care / Urgent Care

Job Title: Practice Assistant – Administrative
Job ID: 180085
Location: Chestnut Hill, MA
Job Type: 3-Month Contract
Work Arrangement: Onsite
Schedule: Monday–Friday, 7:30 AM–4:00 PM
Hours: 8-hour days | No weekends | No holidays

Position Overview

Sigma, Inc. is seeking an experienced Practice Assistant – Administrative to support a busy primary care or urgent care medical practice in Chestnut Hill, MA.

The ideal candidate will have 2+ years of healthcare administrative experience, preferably in a primary care or urgent care setting, along with hands-on Epic EMR experience. This position is ideal for a medical administrative professional who is comfortable working directly with patients and supporting day-to-day clinical office operations.

Key Requirements

• 2+ years of experience in healthcare administration or a related medical office environment.
• Previous experience working in a primary care or urgent care setting is required.
• Hands-on Epic EMR/EHR experience is required.
• Strong medical office and patient-facing experience.
• Excellent communication and customer service skills.
• Strong organizational and multitasking abilities.
• Ability to work onsite in Chestnut Hill, MA.
• Must live within approximately 40 minutes of the work location.
• Must have been separated from Beth Israel Lahey Health (BILH) for at least 6 months to be eligible.

Responsibilities

• Provide administrative and front-office support within a primary care or urgent care environment.
• Assist with patient-facing administrative activities and day-to-day practice operations.
• Use Epic to maintain and update patient information and support clinical workflows.
• Coordinate appointments, patient information, and administrative requests.
• Communicate professionally with patients, providers, and healthcare staff.
• Maintain accurate documentation and protect confidential patient information.
• Support efficient patient flow and overall practice operations.
• Perform additional administrative duties as needed.

Ideal Candidate

Candidates with backgrounds such as the following are encouraged to apply:

• Practice Assistant
• Medical Receptionist
• Medical Office Assistant
• Patient Service Representative
• Patient Access Representative
• Medical Secretary
• Healthcare Administrative Assistant
• Front Desk Coordinator
• Urgent Care Coordinator
• Primary Care Coordinator

Candidates with 2+ years of primary care or urgent care experience and Epic proficiency will be especially well suited for this opportunity.

Important Eligibility Requirements

Candidates must meet ALL of the following requirements:

1. 2+ years of relevant healthcare experience
2. Primary care or urgent care experience
3. Epic experience
4. Live within approximately 40 minutes of Chestnut Hill, MA
5. Must be separated from BILH for at least 6 months, including permanent, per diem, or contract employment