Patient Care Team - Triage

The Family Health Centers

  • Asheville, NC
  • 30+ days ago

    Highlights

    The Family Health Centers is the largest physician-owned family medicine practice in Western North Carolina, proudly serving patients in Asheville, Arden and Hominy Valley. Responsible for care coordination, patient phone queue management, and effective communication.

    Numbers & Facts

    LocationAsheville, NC

    Description

    Welcome to the Family! The Family Health Centers is the largest physician-owned family medicine practice in Western North Carolina, proudly serving patients in Asheville, Arden and Hominy Valley. We offer a range of services including lab, X-Ray, bone density, etc.

    We have an opening on our in-office Patient Care Team- Triage!

    Patient Care Team duties include:

    • Providing telephone support and information to patients by responding to medical questions
    • Presenting information to the physicians and relaying their instructions back to the patient
    • Responsible for care coordination, patient phone queue management, and effective communication.

    Patient Care Team Requirements:

    • Certified Medical Assistant, Registered Medical Assistant, or Licensed Practical Nurse
    • Minimum of 1 year of experience in acute care and or telephone nursing
    • Experience with an EMR (Athena) preferred.
    • This is an in-office position. Must be able to travel to and work onsite at our downtown Asheville office

    Medical Assistants receive the following benefits:

    • Medical
    • Dental
    • Vision
    • Flex Savings
    • 401K
    • Paid Holidays
    • Paid Time off
    • Employee Assistance Program
    • 8- HOUR DAY SHIFTS
    • No Sunday work; No night shifts

    We are an equal opportunity employe

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