Part-Time Administrative Assistant

Crisis Services is seeking a Part-Time Administrative Assistant to support the operations of our Emergency Mental Health Response Services team.

Who we are:

Crisis Services is a 24-hour comprehensive crisis center and community resource whose first responders save lives by restoring safety, promoting emotional strength, and reducing the impact of trauma through intervention, education, prevention, and community collaboration.

What we offer:

• Competitive pay with regular annual increases
• Paid training and professional development opportunities
• Generous paid time off and paid meal breaks
• Employee self-care and wellness supports including Calm app subscription for all employees and their family members
• Quiet Room, Exercise Room and Lactation Room onsite
• Great health insurance coverage w/generous employer premium contribution
• $300/year Flexible Spending Account provided by agency
• Access to dental, vision and other ancillary insurance coverage options
• 403(b) plan w/employer match after one year of service
• Eligibility for Public Service Loan Forgiveness program

About this opportunity:

The Administrative Assistant will support organization operations by performing clerical, administrative, and secretarial tasks. The position interacts with the Emergency Mental Health Response Services management team to provide client centered and professional customer service.

Essential Functions of the Position Include:

• Assisting the management team with prioritization and scheduling work for day-to-day operations.

• Setting up calendars for the year

• Identifying scheduling gaps

• Entering and updating on-call and supervisor-on-call shifts into iCarol

• Retrieving information as requested from records, email, minutes, and other related documents; preparing daily, weekly, monthly written reports and summaries of data when needed.

• Auditing monthly billing for department.

• Assisting with various components for New Hire Onboarding such as interview materials, candidate technology accounts and equipment.

• Maintaining office supplies and coordinating maintenance of office equipment.

• Monitoring, reviewing and reminding staff for training and meeting attendance.

• Typing and editing basic business correspondences.

• Answering and routing telephone calls

• Making copies and printing forms for departments as needed.

• Maintaining documents and files, specifically for incoming clients/intakes

• Attending required training and professional development classes.

• Maintaining and managing staff awards.

• Assisting with front desk/reception back up coverage.

• Other duties as assigned.

Job Type:

• Part Time, 20 hours/week

Pay:

• $18.00 per hour

Schedule:

• Monday through Friday
• 8:00am-12:00pm or 7:30am-11:30am

Work Setting:

• On-site

What you will bring to this position:

• Associate's Degree or equivalent combination of education and experience; Bachelor's Degree preferred.
• 1-3 years' experience in an administrative position or in an office setting.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Proficiency in Microsoft Office Suite or related software.
• Excellent organizational skills and attention to detail.
• Basic understanding of clerical procedures and systems such as recordkeeping and filing.
• Ability to prioritize and thrive in a busy environment.
• Ability to work independently or as part of a team.

Ready for the toughest job you'll love coming back to?

Our employees are what make Crisis Services the pinnacle of crisis care for our community. We seek out those who demonstrate self-direction, creativity, and motivation to make Erie County a better place for those in need. Join and help to grow our team of passionate people making a difference.

EEO STATEMENT:

Crisis Services is an Equal Opportunity Employer and considers all candidates for employment regardless of race, color, national origin, religion, sex, age, disability, citizenship, pregnancy, military status, marital status, sexual orientation, or any other characteristics protected by law.

DISCLAIMER:

The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.