About Us
Tallahassee, a diverse community of nearly 200,000 residents, is the state capital and home to Florida A&M University, Florida State University, and Tallahassee State College. It is known for its national forest, freshwater lakes, and abundant parks and recreational activities. Located in the north-central portion of the state of Florida, the City is 30 minutes south of the Georgia state line and one hour north of the Gulf of Mexico.
The City, as an organization, has a devoted workforce of approximately 4,000 people who come together to ensure the needs of the community are met through municipal services. These services include Police, Fire, Utilities (electric, gas, water, wastewater, stormwater), Parks and Recreation, Aviation-Tallahassee International Airport, and general municipal services. The City's mission is to be the national leader in the delivery of public service.
The City of Tallahassee's workforce is our community's lifeblood, we offer diverse career opportunities, a positive work-life balance, competitive compensation, exceptional wellness programs, and comprehensive benefits, all of which position us to be the premier employer of choice for this area.
Deadline (Open Until Filled)
Open until filled.
Department Name
Customer Operations
Job Specifications
MAJOR FUNCTION:
This is responsible clerical work in establishing utility service accounts requiring extensive public contact in handling specialized, difficult or problem accounts. Work is performed with considerable independence and under the general supervision of a superior supervisor. Work is reviewed through observation and inspection for accuracy through internal controls and by results obtained.
For the complete job specification, listing essential duties and desirable qualifications, go to http://www.talgov.com/employment/hr-job-descriptions.aspx
Minimum Training & Experience
Possession of a high school diploma or an equivalent recognized certificate and four years of staff, administrative, or professional experience that includes credit and collections, utility billing, utility accounts systems, or customer service; or possession of a bachelor's degree in accounting, finance, or a related field; or an equivalent combination of training and experience.
Salary Range
$18.6982 to $50.7388/hourly. Hiring rate generally will not exceed $27.5329/hour.
Benefits Information
The City of Tallahassee offers a comprehensive benefits package for OPS employees, including:
For more information about benefits offered to eligible City employees, visit ALEX.
How To Apply
Visit Talgov.com/Employment click on the 'Apply Today' button, then navigate to 'My Job Applications' icon, and create an account. Only online applications will be accepted for this vacancy. Remember, you must complete all sections of the application, including the education and work history section, even if this information is included on your resume.
If you have any questions regarding this position or the application process, please contact the City's Human Resources and Workforce Development Department at 850-891-8214.
Equal Opportunity Employer:
The City of Tallahassee is an Equal Opportunity Employer committed to promoting equity and celebrating diversity. The City of Tallahassee invites applications without regard to an individual's race, color, gender, religion, national origin, age, disability, marital status, pregnancy, sexual orientation, gender identity, veteran status, or any other characteristics protected by law.
Veterans' Preference:
Certain service members and veterans, and the spouses of the service members and veterans, will receive preference and priority, and certain service members may be eligible to receive waivers for postsecondary educational requirements. For information on who may be eligible for Veterans' Preference, go to http://floridavets.org/benefits-services/veterans-preference/, or call Human Resources & Workforce Development at (850) 891-8214.To claim Veterans' Preference, applicants must upload a DD-214 (and other documentation, as applicable) with their online application prior to the closing date of the job opening.
Accommodation for Persons with a Disability:
If you require an accommodation, as defined by the Americans with Disabilities Act, please contact the City's ADA Coordinator, in the Office of Diversity & Inclusion, at 850-891-8950 or at TLHADA@talgov.com Monday through Friday, between 8 a.m. and 5 p.m., or TDD 711, at least 48 hours, (excluding weekends and holidays), prior to the application deadline.
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