Highlights
Key responsibilities include processing mail (including deposits) and providing quality service and operations support for internal business partners and external clients. Responds to client inquiries via numerous channels to support operational efficiency and quality client service.
Numbers & Facts
| Location | Pennington, NJ |
| Industry | Management Consulting Services |
| Salary | $15.92–$22.28 Per Hour |
| Company Size | 2,000 to 2,499 employees |
| Year Founded | 2000 |
| Website | https://www.iconma.com/ |
Description
Our client, a Banking company, is looking for a Operations Specialist (Level III) for their Pennington, NJ location.
Responsibilities:
Requirements:
Why Should You Apply?
Responsibilities:
- This job is responsible for standard transaction and fulfillment processing, including the movement of assets into and out of accounts.
- Key responsibilities include processing mail (including deposits) and providing quality service and operations support for internal business partners and external clients.
- Job expectations include operating with a standard level of independence, and escalating complex issues to leadership to minimize risk.
- Performs standard transaction processing and reconciliation according to the established written guidelines and procedures
- Responds to client inquiries via numerous channels to support operational efficiency and quality client service
- Performs basic research, follow-up and resolution of routine research requests
- Identifies potential issues in daily operational tasks and escalates risk concerns, as needed
- Provides general operational support including mail sorting, and mail distribution
- Needs to have professional presence, respond to emails in a professional manner
Requirements:
- Attention to Detail to ensure accuracy
- Effective Written Communications
- Accountability – ensuring all requests are completed in its entirety
- Analytical Thinking – self-reliant to analyze situations and make quick decisions
- Independence – ability to work independently with minimal supervision and guidance
- Research – ability to understand systems to perform effective research
- Risk Management – ability to detect potential risk(s)
- MS Suite
- Outlook
- Word
Why Should You Apply?
- Health Benefits
- Referral Program
- Excellent growth and advancement opportunities
Benefits
401K, Employee Referral Program, Life Insurance
About Company
ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.
- Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
- Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
- Founded in 2000
- 2000+ Employees
The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.