Operations Coordinator- Outpatient Mental Health

• Welcome and check in patients while creating a warm, professional experience
• Verify insurance benefits and collect patient co-pays and coinsurance
• Manage incoming phone calls, patient portal communications, and business text messages
• Coordinate new patient inquiries, including outreach, scheduling, and intake paperwork
• Assist with referrals, medical records requests, and care coordination
• Manage provider schedules within the electronic health record (EHR) system
• Maintain office supply inventory and coordinate vendor relationships
• Support onboarding and offboarding of staff
• Coordinate internal meetings and assist with administrative projects
• Process incoming and outgoing mail
• Provide operational support to leadership and assist with ongoing process improvements
• Perform other duties as assigned

• Associate's or Bachelor's degree preferred
• Previous experience in customer service, administrative support, medical reception, or front-office operations required
• Strong communication and interpersonal skills
• Excellent organizational, time management, and problem-solving abilities
• Proficiency with Microsoft Office 365 and strong overall computer literacy
• Detail-oriented with the ability to prioritize multiple responsibilities
• Experience with insurance verification, healthcare administration, or finance is preferred but not required
• Experience learning new software systems, including electronic health records, is a plus

• Friendly, professional, and patient-focused
• Organized and dependable with strong attention to detail
• Comfortable adapting within a growing organization
• Able to manage multiple priorities in a fast-paced environment
• Collaborative, proactive, and eager to learn
• Interested in growing into additional operational and leadership responsibilities over time

• $24-26/hour

If you're looking for an opportunity to make a meaningful impact while building a long-term career with a growing healthcare organization, we'd love to hear from you.
TES Staffing is an Equal Opportunity Employer and welcomes applicants from all backgrounds and experiences.

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