Operations Coordinator $20-$24/h

Our centralized production kitchen supports our retail locations, catering services, special events, and continued expansion, creating exciting opportunities for employees who want to grow with us. Summary: Serve as the primary communication hub between the centralized kitchen, retail locations, drivers, vendors, and catering clients.

About Us:

We are a rapidly growing food service company specializing in authentic, handcrafted cuisine with multiple locations throughout Central Ohio. Our centralized production kitchen supports our retail locations, catering services, special events, and continued expansion, creating exciting opportunities for employees who want to grow with us.

Benefits & Perks:

• Competitive pay: $20.00–$24.00/hour based on experience
• Career advancement opportunities into Operations Management
• Join a growing and expanding company with long-term stability
• Supportive, team-oriented work environment
• Opportunity to work on exciting catering events, festivals, and community events
• Variety in your day—no two days are the same
• Employee discounts (where applicable)
• Ongoing training and professional development
• Benefits, dental, vision

Summary:

• Serve as the primary communication hub between the centralized kitchen, retail locations, drivers, vendors, and catering clients.
• Coordinate inventory, purchasing, deliveries, catering events, and day-to-day operational activities.
• Help ensure stores remain fully stocked and operating efficiently.
• Support business growth through catering coordination and vendor management.
• Work closely with leadership to improve daily operations and customer satisfaction.

Responsibilities:

• Coordinate daily operations between the production kitchen, retail locations, drivers, and vendors.
• Monitor inventory levels, assist with purchasing, and ensure locations have the supplies they need.
• Receive, inspect, and reconcile incoming shipments while maintaining inventory accuracy.
• Coordinate catering orders, corporate events, festivals, and special events from start to finish.
• Communicate with third-party delivery platforms to resolve order issues and maintain menu accuracy.
• Build and maintain positive relationships with vendors and follow up on damaged, missing, or delayed shipments.
• Maintain operational databases, spreadsheets, reports, and scheduling calendars.
• Reach out to local businesses, schools, offices, and event venues to help generate new catering opportunities.
• Collaborate with store managers, kitchen staff, drivers, and leadership to keep operations running smoothly.

Requirements:

• Previous experience in restaurant operations, hospitality, catering, logistics, purchasing, inventory management, or operations coordination preferred.
• Excellent written and verbal communication skills in English.
• Strong organizational, multitasking, and problem-solving skills.
• Proficient with Microsoft Office, Google Workspace, email, and spreadsheets.
• Ability to work in a fast-paced environment with changing priorities.
• High attention to detail and strong customer service skills.
• Experience working with inventory, vendors, purchasing, or scheduling
• High school diploma or GED required; additional education in business, hospitality, or operations is a plus.
• A positive attitude, willingness to learn, and desire to grow within the company.