Onsite Project Coordinator

JM Test Systems is seeking a highly organized and proactive Onsite Project Coordinator to manage the full lifecycle of onsite calibration and technical service projects. From planning and scheduling to execution and closeout, this role is critical in ensuring projects are delivered safely, on time, and with the highest level of quality. You will serve as the key connection point between internal teams, technicians, and customers—driving coordination, communication, and accountability across every stage of the job.

What You’ll Do

Project Coordination & Execution

• Manage onsite service projects from initial planning through execution, QA, and final billing
• Serve as the primary liaison between technicians, internal teams, service representatives, and customers
• Confirm scope, requirements, and technician readiness prior to dispatch
• Track milestones and proactively identify and resolve risks to timelines or deliverables

Scheduling & Logistics

• Coordinate technician schedules based on skillset, certifications, and job requirements
• Ensure readiness of equipment, PPE, and job kits
• Communicate schedules, expectations, and updates to all stakeholders

Customer & Recurring Project Management

• Support recurring project timelines (60/30/14-day planning milestones)
• Coordinate project approvals, site readiness, and kickoff meetings
• Maintain strong communication with customers to ensure alignment and satisfaction

Post-Project Closeout

• Oversee job closeout including QA review, documentation, and billing coordination
• Ensure timely submission of certifications, reports, and invoices
• Track returned equipment, coordinate lab evaluations, and manage follow-up quotes

Compliance & Quality

• Ensure all work aligns with company safety standards and regulatory requirements (ISO 17025, ANSI Z540)
• Maintain accurate documentation and support quality assurance processes
• Monitor technician compliance for site access and safety requirements

What We’re Looking For

• 2+ years of experience in project coordination, dispatch, or operations (technical/industrial environment preferred)
• Strong organizational and time management skills with the ability to manage multiple projects simultaneously
• Excellent communication skills and ability to collaborate across teams
• High attention to detail with a focus on accuracy and follow-through
• Proficiency in Microsoft Office; experience with ERP or job tracking systems is a plus

Preferred Qualifications

• Experience in calibration, metrology, or technical service environments
• Familiarity with quoting, purchase orders, and B2B service workflows
• Knowledge of ISO 17025, ANSI/NCSL Z540, or similar quality standards
• Experience in field service coordination or multi-site project support

Benefits & Perks

• Competitive pay and opportunities for growth and advancement
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off (PTO) and company holidays
• Company-paid training and development opportunities
• Travel-related expenses covered (as applicable)
• Stable, growing company with a strong operational foundation