On-Site Services Specialist

Print Production & Equipment Operations: Run high-volume copy machines, digital printing, and document imaging systems; ensure convenience copiers work properly, clear paper jams, coordinate service calls, maintain daily meter/service logs, and report issues. Digital & Administrative Tasks: Open, save, transfer, and retrieve PC files using MS Office, email, and document management systems; generate digital reports, calculate job charges, maintain billing logs, and answer customer inquiries regarding job status.

Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment.

On-Site Services Specialist
Little Rock, AR (onsite)
12+Month (Temp to Perm)
Mon-Fri, 8am -5pm
Driving: Must have DL

Overview

Seeking an On-Site Services Specialist for a contract role. This position involves managing high-volume print production, document imaging, mail management, digital reporting, shipping/receiving, and customer service in an office environment.

Responsibilities

• Print Production & Equipment Operations: Run high-volume copy machines, digital printing, and document imaging systems; ensure convenience copiers work properly, clear paper jams, coordinate service calls, maintain daily meter/service logs, and report issues.

• Finishing & Bindery Work: Perform binding and finishing tasks including lamination, cutting, hole drilling, shrink-wrapping, jogging, and stapling using specialized bindery equipment.

• Mail & Shipping/Receiving: Handle incoming and outgoing mail, faxes, and package shipments; apply postage, sort/distribute mail and supplies, and perform filing, document purging, and archiving.

• Digital & Administrative Tasks: Open, save, transfer, and retrieve PC files using MS Office, email, and document management systems; generate digital reports, calculate job charges, maintain billing logs, and answer customer inquiries regarding job status.

• Facility Support & Customer Service: Provide in-person, phone, and email customer service; deliver completed jobs on-site and between buildings; handle meeting/conference room setups, office moves, re-lamping, light maintenance, and housekeeping duties.

Requirements

• Education & Experience: High school diploma, GED, and 1 to 2 years of related experience (copy job or print shop experience preferred).

• Licensing & Driving: Valid driver's license required, along with reliable transportation, insurance, and the ability to use a personal vehicle for work tasks if converted.

• Skills: Excellent customer service, good PC skills, strong organizational and prioritization abilities, mathematical/filing skills, and familiarity with office machines and technical equipment.

• Physical Demands: Ability to lift up to 50 lbs, handle paper boxes, push/pull wheeled machines weighing up to 700 lbs, and endure long periods of standing, walking, bending, reaching, stretching, and climbing.

• Working Conditions: Regular office environment with potential for periodic overtime on nights, weekends, and off-hour emergency responses.

• Dress Code: Khaki pants and a provided client shirt (polo or conservative button shirt can suffice until client shirts are available). Free parking on-site.

Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.