Office Supervisor

Overview

Job Summary

Manages resource utilization and communication to achieve organizational goals. Has direct supervisory accountability for all positions, employees, operations, and activities within the assigned patient care area; including coordination staff training, assigning and reviewing work, and evaluating performance independently or in conjunction with a higher-level supervisor/manager. Performs other duties as assigned.

Responsibilities

• Performs direct patient care duties as assigned under the direction of a provider. 
• Assists in performance of procedures for the patient population served in a manner that is consistent with established policies and procedures
• Provides for patient safety.
• Possesses the ability to perform day to day clerical task and related duties.
• Participates in ongoing educational activities.
• Providers clerical leadership.
• Completes assigned goals.

Specifications

Experience

Minimum Required

• Minimum of one-year clerical, physician-office based experience.

Preferred/Desired

• Previous Lead or Supervisory experience within a physician practice

Education

Minimum Required

• Skill in communicating clearly and effectively using standard English in written, oral and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties.

Preferred/Desired

Training

Minimum Required

• Approved nursing or medical assistant course

Preferred/Desired

Special Skills

Minimum Required

• Computer literacy, Basic Life Support, staff management. 

Preferred/Desired

• Phlebotomy experience

Licensure

Minimum Required

Preferred/Desired

Reporting Relationships 

YES

Work Environment 

Functional Demands 

Label Short Description Full Description 

Sedentary Very light energy level Lift 10lbs. box overhead. Lift and carry 15lbs. Push/pull 20lbs. cart 

Light Moderate energy level Lift and carry 25-35lbs. Push/pull 50-100lbs. (ie. empty bed, stretcher) 

Medium High energy level Lift and carry 40-50lbs. Push/pull +/- 150-200lbs. (Patient on bed, stretcher) Lateral transfer 150-200lbs. (ie. Patient) 

Heavy Very high energy level Lift over 50lbs. Carry 80lbs. a distance of 30 feet. Push/pull > 200lbs. (ie. Patient on bed, stretcher). Lateral transfer or max assist sit to stand transfer. 

Functional Demands Rating 

Heavy 

Activity Level Throughout Workday 

Physical Activity Requirements - Sitting 

Occasional 

Physical Activity Requirements - Standing 

Continuous 

Physical Activity Requirements - Walking 

Frequent 

Physical Activity Requirements - Climbing (e.g., stairs or ladders) 

Occasional 

Physical Activity Requirements - Carry objects 

Frequent 

Physical Activity Requirements - Push/Pull

Frequent 

Physical Activity Requirements - Twisting 

Frequent 

Physical Activity Requirements - Bending 

Frequent 

Physical Activity Requirements - Reaching Forward 

Frequent 

Physical Activity Requirements - Reaching Overhead 

Frequent 

Physical Activity Requirements - Squat/Kneel/Crawl 

Occasional 

Physical Activity Requirements - Wrist position deviation 

Occasional 

Physical Activity Requirements - Pinching/fine motor activities 

Frequent 

Physical Activity Requirements - Keyboard use/repetitive motion 

Occasional 

Physical Activity Requirements - Taste or smell 

Physical Activity Requirements - Talk or hear 

Continuous 

Sensory Requirements 

Color Discrimination Near Vision Far Vision Depth Perception Hearing 

Yes Accurate Accurate 

Environmental Requirements - Blood-Borne Pathogens 

Anticipated 

Environmental Requirements - Chemical 

Anticipated 

Environmental Requirements - Airborne Communicable Diseases 

Anticipated 

Environmental Requirements - Extreme Temperatures 

Not Anticipated 

Environmental Requirements - Radiation 

Anticipated 

Environmental Requirements - Uneven Surfaces or Elevations 

Anticipated 

Environmental Requirements - Extreme Noise Levels 

Not Anticipated 

Environmental Requirements - Dust/Particular Matter 

Not Anticipated 

Environmental Requirements - Other