Office Manager Senior - AGH Neurosurgery - Full Time

Highmark Inc

Pittsburgh, PA

JOB DETAILS
SKILLS
Administrative Skills, Budgeting, Computer Security, Corporate Policies, English Language, Expense Allocation, Facebook, Federal Laws and Regulations, HIPAA (Health Insurance Portability and Accountability Act), Health Insurance, Healthcare, Improvement Metrics, Information/Data Security (InfoSec), Internet Security, Leadership, Legal Standards, LinkedIn, Maintain Compliance, Metrics, Neurosurgery, Office Management, Operations, Operations Management, Performance Analysis, Performance Management, Reconciliation, Regulatory Compliance, Regulatory Requirements, Resolve Customer Issues, Resource Management, Sales, Security Policy, State Laws and Regulations, Willing to Travel, YouTube
LOCATION
Pittsburgh, PA
POSTED
30+ days ago

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Office Manager Senior - AGH Neurosurgery - Full Time

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Office Manager Senior - AGH Neurosurgery - Full Time

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Pittsburgh PA, 15212, 320 E N Ave.

Company :

Allegheny Health Network

Job Description :

GENERAL OVERVIEW:

Manages the daily operations of multiple physician practices.

ESSENTIAL RESPONSIBILITIES:

  • Manages the day to day operation of the physician practice(s) including front and back office functions.
  • Manages and monitors key financial and revenue cycle metrics including staff hours, resource allocation, expense budget, patient volumes, and the revenue cycle process. Provides primary or secondary review of reconciliation of monies being collected and deposited.
  • Monitors patient satisfaction reports, identifying variances from standard and addressing/resolving patient complaints.
  • Ensures quality and performance improvement by monitoring metrics and addressing deficiencies.
  • Works collaboratively with physicians, leadership and health professionals to accomplish organization and practice goals.
  • Ensures compliance with all regulatory requirements
  • Performs other duties as assigned or required.

QUALIFICATIONS:

Minimum

  • Associate"s Degree or equivalent combination of education and/or experience.
  • 3-5 years' experience in a practice/healthcare setting with 1 year practice management experience.

Preferred

  • CPPM (Certified Physician Practice Manager) certification.

Language (Other than English):

None

Travel Requirement:

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office-based

Teaches / trains others regularly

Occasionally

Travel regularly from the office to various work sites or from site-to-site

Rarely

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

Yes

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Occasionally

Lifting: 25 to 50 pounds

Rarely

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy.

Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.

For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

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Job Details

  • Job category Administrative Services
  • Position Type Full Time
  • Posted 04/27/2026
  • Location(s) Pittsburgh PA, 15212, 320 E N Ave.
  • Line of Business
  • Entity
  • Recruiter
  • Hiring Manager
  • Experience Level
  • Job Family Business Management-AHN
  • Req ID J274678

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Highmark Health is an independent licensee of the Blue Cross Blue Shield Association.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.

For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org.

2026 Highmark Health. All Rights Reserved.

About the Company

H

Highmark Inc

Highmark provides millions of people with the security of quality health insurance

Our history of helping families and companies with their health insurance needs dates to the 1930s, when our predecessor companies were established to help Pennsylvania's residents pay for health care.

Highmark was created in 1996 by the consolidation of two Pennsylvania licensees of the Blue Cross and Blue Shield Association — Pennsylvania Blue Shield (now Highmark Blue Shield) and Blue Cross of Western Pennsylvania (now Highmark Blue Cross Blue Shield). We are now one of the largest health insurers in the United States.

Highmark's officers and board of directors set the company's strategic direction and corporate policies. They are guided by our mission, vision and values.

COMPANY SIZE
1,000 to 1,499 employees
INDUSTRY
Healthcare Services
FOUNDED
1996
WEBSITE
https://www.highmark.com/hmk2/index.shtml