Office ManagerLocation: Chicago, ILShift/Schedule: Full-time, onsite, weekday business hoursPay/Compensation: Competitive, based on experienceAbout the RoleA well-established automotive service and collision repair company in Chicago is looking for an Office Manager to lead the administrative side of a growing operation. You will oversee daily office operations, keep processes organized, and make sure customers, technicians, and leadership have what they need to do their jobs well.The strong candidate is a dependable, professional leader who is comfortable setting priorities, solving problems quickly, and keeping a busy office on track. Previous automotive or service-industry experience is a plus.This is a permanent, direct-hire opportunity presented by The Employee Connect. Qualified candidates will be contacted promptly to review the role, answer questions, and discuss next steps in the interview process.
Key Responsibilities- Oversee day-to-day office operations and keep workflows running smoothly
- Coordinate and support reception, administrative, and bookkeeping functions
- Set priorities and assign tasks to office staff as needed
- Maintain customer service standards across phone, email, and in-person interactions
- Manage scheduling, documentation, and recordkeeping processes
- Work with management on reporting, billing follow-up, and administrative planning
- Resolve customer and internal issues quickly and professionally
- Manage office supplies, vendors, and administrative expenses
- Improve office procedures to increase accuracy and efficiency
- Serve as a reliable point of contact between the office, the shop, and management
Minimum Qualifications- Experience in office management, administration, or a similar supervisory role
- Strong communication and customer-service skills
- Excellent organization and attention to detail
- Ability to multitask and lead in a busy environment
- Computer and administrative skills, including standard office software
- Dependability and a professional attitude
Preferred Qualifications- Previous automotive or service-industry experience
Benefits & Pay- Pay: Competitive, based on experience
- Full-time, permanent position
- Career growth and advancement opportunities
- Supportive, team-oriented workplace
- Training and professional development
- Benefits available for qualifying positions
Screening Questions- How many years of office management or supervisory experience do you have?
- Which office software and systems have you used?
- Are you able to work onsite in Chicago, IL on a full-time schedule?