Summary
Who We're Looking For
You are an organized and driven professional with a servant leader's heart. Your attention to detail is exceptional, and you thrive on high standards, quality work, and serving others. You value and protect the time and resources of yourself and your team.
You thrive in a fast-paced, dynamic environment where priorities shift, challenges arise, and no two days look the same. You genuinely enjoy helping others, take pride in making things run smoothly behind the scenes, and believe no task is beneath you. Whatever needs to be done, you're committed to doing it well.
You're proactive, resourceful, and dependable—taking ownership of responsibilities from start to finish with minimal direction. You enjoy building relationships, work well independently and collaboratively, and stay focused and productive.
Position Overview
The Office & Listing Coordinator plays a vital role in delivering a world-class client experience while helping Bryan Realty Group's team operate efficiently.
This hands-on position combines shared listing coordination responsibilities with administrative, operational, and client service support. You'll work alongside our brokers and office staff, keeping things organized and moving forward so others can focus on their areas of expertise.
This in-person position offers part-time to full-time flexibility, with Wednesday availability from 9 AM–5 PM and afternoon availability on other weekdays strongly preferred. Candidates must be able to work at either of our offices in East Memphis/Germantown and Lakeland.
Responsibilities
- Listing Coordination: Coordinate listing preparation, including documentation, property information, photography, signage, lockboxes, marketing materials, scheduling, and follow-up.
- Broker & Team Support: Assist with research, special projects, document preparation, errands, problem-solving, and other evolving business needs.
- Office Administration: Answer and route phone calls, manage incoming mail and packages, maintain team calendars, coordinate office supplies, and support daily office operations.
- Client Care: Assist with closing gifts, monthly birthday and home anniversary communications, client records, and other relationship-building activities.
- Events & Team Initiatives: Help plan and execute high-quality client, vendor, and team appreciation events, meetings, and initiatives that strengthen relationships and encourage referrals.
- Systems & Processes: Maintain organized workflows, track deadlines and responsibilities, and identify opportunities to improve efficiency and service.
Qualifications
Skills & Characteristics
- Exceptional attention to detail: Organized, thorough, accurate, and committed to doing things right.
- Extreme ownership: Proactive, dependable, and follows through with minimal supervision.
- Adaptability & prioritization: Manages competing responsibilities, shifting priorities, and unexpected requests without losing focus.
- Strong communication & interpersonal skills: Builds rapport, adapts to different personalities and communication styles, and balances friendliness with efficiency.
- Servant-hearted team player: Genuinely enjoys helping others and willingly tackles tasks of all sizes.
- Self-motivated & resourceful: Anticipates needs, solves problems, seeks answers, and knows when to ask for guidance.
- Time management & accountability: Protects time and resources, meets deadlines, communicates progress, and ensures nothing falls through the cracks.
- Growth-minded: Learns quickly, embraces feedback, follows and improves established processes.
Qualifications
- Prior experience providing an enthusiastic level of support in administration, office operations, coordination, real estate, or a similar field preferred.
- Demonstrated ability to independently manage multiple responsibilities, stay organized, and consistently follow through.
- Strong written and verbal communication skills.
- Proficiency with email, calendars, office software, and digital tools; willingness to learn new systems.
- Reliable transportation and willingness to complete occasional local errands.
- TN or MS real estate license is a plus, but not required.
About-our-team
About Bryan Realty Group
Bryan Realty Group is an independent, family-owned brokerage committed to exceptional client experiences through personalized service, teamwork, honesty, and integrity. We value putting clients first, doing the right thing, taking ownership, continuous improvement, and serving others.
We're looking for someone who shares these values and wants to make a meaningful contribution to both our clients' experiences and our team's success.