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Office Coordinator 1

Northwestern Mutual

  • Raleigh, NC
  • 14 days ago
  • Full-time

Highlights

Success Factors The successful Office Coordinator I will be highly organized, proactive, detail-oriented, and committed to creating a positive experience for staff, clients, and visitors while ensuring the office operates efficiently and professionally every day. Office Coordinator I Berry Network Office | Raleigh, NC Position Summary The Office Coordinator I serves as the first point of contact for visitors, clients, and staff while ensuring the efficient day-to-day operation of the office.

Numbers & Facts

LocationRaleigh, NC
Job TypeFull-time
IndustryFinancial Services
Company Size5,000 to 9,999 employees
Year Founded1857
Websitehttps://www.northwesternmutual.com/

Description

Office Coordinator I Berry Network Office | Raleigh, NC Position Summary The Office Coordinator I serves as the first point of contact for visitors, clients, and staff while ensuring the efficient day-to-day operation of the office. This role is responsible for managing front desk activities, supporting office facilities, maintaining administrative processes, and providing operational support to various departments. The ideal candidate is highly organized, service-oriented, and able to manage multiple priorities in a fast-paced environment. Key Responsibilities Front Desk & Administrative Support · Maintain consistent front desk coverage during business hours. · Greet visitors and direct them to the appropriate staff members or meeting locations. · Answer, screen, and route incoming telephone calls. · Receive and distribute deliveries, including packages and checks. · Print and distribute daily reports. · Open, sort, and distribute incoming pouch mail within 24 hours of receipt. · Maintain reception, conference rooms, kitchen, and common office areas to ensure a professional and welcoming environment. · Make copies, scan documents, and provide general administrative support as needed. · Assist with special projects and other duties as assigned. Office Operations · Monitor office supply inventory and place orders as needed. · Manage office keycards and coordinate holiday schedules with vendors. · Maintain telephone system contacts, office directories, emergency contact information, and annual address updates. · Maintain assigned distribution lists and office maps in partnership with the finance team. · Serve as a resource and liaison for financial representatives and staff. Facilities Management · Conduct regular inspections of office facilities and identify maintenance, repair, or improvement needs. · Coordinate directly with vendors and maintenance providers. · Establish and maintain office safety and security procedures. · Research and recommend equipment upgrades or replacements when appropriate. · Coordinate the purchase and maintenance of office equipment, furniture, and supplies. · Oversee and maintain office cleaning and preventative maintenance schedules. Operational Support · Provide backup support to other departments as needed, including Marketing, Planning, CRC, and Technology. · Assist with accounting-related administrative tasks, including running reports for printers, postage, and other assigned operational reporting. · Provide support with annual initiatives, including 1099 processing assistance when needed. Qualifications Education & Experience · Bachelor's degree preferred. · One to three years of experience in an administrative, receptionist, office coordinator, office manager, or similar office support role. · Experience working with multi-line phone systems. · Proficiency in Microsoft Office applications and general office technology. Skills & Competencies · Strong customer service and interpersonal skills. · Excellent written and verbal communication abilities. · Exceptional organizational and time management skills. · Ability to manage detailed work with a high degree of accuracy. · Strong problem-solving and critical-thinking skills. · Ability to effectively prioritize and manage multiple tasks simultaneously. · Professional demeanor and sound judgment. · Ability to adapt to changing priorities and work effectively under pressure. · Diplomatic, flexible, and collaborative approach to work. · Strong team orientation and willingness to support multiple departments. Success Factors The successful Office Coordinator I will be highly organized, proactive, detail-oriented, and committed to creating a positive experience for staff, clients, and visitors while ensuring the office operates efficiently and professionally every day.

About Company

Who We Are

What we believe.

We believe relationships are built on trust. That our lives and our work matter. And that doing what’s right is good for everyone — our clients, our employees, our financial representatives and our communities.
These beliefs launched our company nearly 160 years ago. Today, they’re just a few of the reasons why people choose to build careers at Northwestern Mutual.

We’re known for our financial strength.

That means we’ll be here for the millions of people who are counting on us—our clients, our employees, our financial representatives and our communities.

We care.

We make a positive difference in our communities. Nationally, thousands have benefited from our support of research and programs to fight childhood cancer. Each year, our Foundation, employees and financial representatives donate time, talent and financial support to causes they’re passionate about.


Why Work Here

We’re strong and growing.

In a company with such a long and storied history, this may be the most exciting and important time to be a part of Northwestern Mutual. We’re strong, innovative and growing. And we want you to grow with us.

We invest in our people.

We provide opportunities for employees to grow themselves, their careers, and, in turn, our business. Movement around the company is encouraged and we help our people build meaningful, long-term careers.

Be part of building our future.

We’re expanding our campus in downtown Milwaukee overlooking Lake Michigan. The Northwestern Mutual Tower and Commons will include a state-of-the-art employee Learning Institute, and will feature a natural light-filled, 21st century work environment. This signature development reinforces our commitment to job growth, attracting top talent and drawing new business to Milwaukee.

Enjoy Milwaukee.

Located on beautiful Lake Michigan, Milwaukee offers a perfect balance of big city and small town living. Home to Summerfest, the world’s largest music festival, Milwaukee has a thriving music scene, a celebrated annual film festival and vibrant performing arts community. Professional sports teams include the Milwaukee Brewers, Milwaukee Bucks and other major teams. And outdoor family fun is easy here. An extensive urban bike path network links our lakefront parks, beaches and other recreational hotspots.


Our Culture

We are always evolving.

At Northwestern Mutual, our employees, and our business, are always evolving. We are agile and continuously learning and improving. We have a work environment that empowers problem solving and encourages innovation—you will make an impact here.

We do what’s right.

Our “do-what’s-right” value is pervasive. We ask ourselves: “Is this in the best interest of our clients? Our employees? Our financial representatives?” Acting on this value improves our clients’ experience, and makes Northwestern Mutual a better place to work.

We recognize and develop possibilities in our people.

Onsite training and leadership development programs help employees succeed and grow. We also sponsor learning opportunities outside the company to help employees stay current in their fields, network with peers and gain external perspective.

Diversity makes us better.

We believe diversity and inclusion cultivate creativity, innovation and a better experience for our clients. That’s why we recruit and grow people who bring unique perspectives, ideas, beliefs and cultural backgrounds.

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