Medical Office Front Desk Phone Representative

The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information.

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Benefits/Perks

• Competitive salary
• Great work-life balance
• Paid time off
• Ongoing training

Job Summary
We are seeking a friendly and service-oriented Front Desk Phone Representative to join the team at our thriving clinic. As a Front Desk Phone Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking. 

Responsibilities 

• Greet customers as they arrive and provide an excellent customer experience
• Answer phone calls and schedule appointments
• Assist clients with paperwork, including consent forms
• Maintain a clean and inviting environment
• Provide general customer service and attend to the needs of customers throughout their services
• Processing electronic faxes
• Insurance Verification
• Medical Records Processing

Qualifications

• Two or more years of experience as a receptionist or similar role is preferred
• Excellent communication skills with a commitment to customer service
• Strong work ethic and positive attitude
• Familiar with computers and scheduling software
• Excellent multi-tasking skills