Manager

Join The Vault — a tight-knit, community-focused cannabis company where knowledgeable staff create welcoming, educational customer experiences every day. You'll own day-to-day operations including staffing and coaching, inventory and cash accountability, compliance with state and local regulations, merchandising, customer engagement, and community outreach.

Join The Vault — a tight-knit, community-focused cannabis company where knowledgeable staff create welcoming, educational customer experiences every day. As Manager of our retail location, you'll lead a small team to deliver exceptional service, protect compliance, and grow store performance. You'll own day-to-day operations including staffing and coaching, inventory and cash accountability, compliance with state and local regulations, merchandising, customer engagement, and community outreach. This role is ideal for a hands-on leader who thrives in a fast-paced retail environment, values teamwork, and wants to shape a trusted local dispensary culture.

Salary

$80 - $85 USD per year

Required Skills

- Must be 21 years of age or older.
- 3+ years of retail management experience with demonstrated leadership, scheduling, and coaching capabilities.
- Strong customer service orientation with the ability to build loyalty through product education and consultative sales.
- Experience with cash handling, POS systems, and daily cash reconciliation procedures.
- Proven ability to manage inventory, perform cycle counts, and maintain accurate recordkeeping.
- Knowledge of regulatory compliance requirements for cannabis retail or ability to quickly learn and adhere to state/local rules.
- Excellent verbal and written communication skills and the ability to de-escalate customer or employee situations professionally.
- Experience creating schedules, managing labor costs, and contributing to store-level P&L goals.
- Ability to pass required background checks and maintain any necessary licensing or site-specific credentials.
- Comfortable working a flexible schedule, including nights, weekends, and holidays as required.

Desired Skills

- Prior experience in cannabis retail or other heavily regulated retail environments (alcohol, pharmaceuticals) is a plus.
- Familiarity with seed-to-sale systems (e.g., METRC) and common dispensary POS platforms.
- Experience with merchandising, product launches, and local marketing or community outreach initiatives.
- Basic financial literacy for forecasting, inventory valuation, and simple P&L review.
- Training/coaching certification or demonstrable success in staff development and performance management.
- Bilingual skills to better serve a diverse neighborhood.
- First aid/CPR certification and a commitment to maintaining a safe, inclusive workplace.

About The Vault

The Vault is a small, community-focused cannabis dispensary (0-50 employees) known for friendly customer service and a super-knowledgeable team. We prioritize local engagement and curate thoughtful experiences for every guest, making our shop a trusted neighborhood resource. As a close-knit crew, your contributions directly improve community wellness and customer satisfaction.

Join The Vault to learn from industry experts, deepen your cannabis expertise, and grow in a supportive, hands-on environment. If you're passionate about people, service, and making a meaningful local impact, you'll thrive here.

Equal opportunity employer

The Vault is an Equal Opportunity Employer.