Prime Connected is hiring a Field Account Manager (FAM) to support structured cabling and low voltage installation projects across the local market. This role is responsible for field operations, project oversight, quality assurance, and technician leadership.
This is a hands-on position for someone with a strong background in structured cabling, fiber optics, and field project management who can step into active job sites and ensure projects stay on schedule, on budget, and meet quality standards.
Key Responsibilities
Monitor active low voltage and structured cabling projects for performance, schedule, and budget
Travel to job sites to support project execution, field operations, and issue resolution
Perform quality assurance (QA) audits to ensure installations meet company and industry standards
Track daily progress, verify milestones, and provide accurate reporting
Partner with Account Managers on project planning, staffing, and timelines
Troubleshoot issues related to fiber optic and copper cabling installations
Support documentation including test results, photos, and closeout packages
Provide on-site leadership, training, and mentorship to technicians
Communicate project updates, risks, and performance feedback to leadership
Required Experience & Skills
5+ years of experience in structured cabling, low voltage, or telecommunications
Experience as a lead technician, field supervisor, or project lead.
Strong knowledge of:
Fiber optic and copper cabling systems
Cable pathways, terminations, and testing
ANSI/TIA standards and National Electrical Code (NEC)
Experience with field project management, QA/QC, and job site coordination
Ability to read and interpret blueprints, scope of work, and project specifications
Strong communication, organization, and problem-solving skills
Ability to travel regularly to project sites
Preferred Qualifications
Experience working in healthcare, data center, or commercial environments
Familiarity with tools such as FieldWire, project management software, or CRM systems
Experience supporting multi-site or national deployment projects
Requirements
Valid driver's license
Ability to pass background check, drug screening, and physical requirements
Ability to work flexible hours based on project needs
Why Join Prime Connected
National projects with consistent work
Opportunity for advancement into senior operations roles
Work with experienced teams in structured cabling and low voltage systems
Strong focus on quality, safety, and project execution
If you have experience in structured cabling, fiber optics, low voltage installation, and field project management, and are looking to take the next step into a leadership role, we encourage you to apply.