An established law firm seeks a Legal Systems Trainer to support attorneys and staff with hands-on training across firm-standard software and systems. The main focus of this role is on onboarding, ongoing education, and improving user adoption of technology, with a strong emphasis on legal staff development. This role requires flexibility, occasional travel, and a proactive, team-oriented approach.
Key Responsibilities:
Deliver in-person, virtual, and one-on-one training for attorneys and staff
Lead new hire onboarding and facilitate ongoing workshops and refresher sessions
Provide real-time support and coaching on best practices and firm technology
Partner with HR to assess skill gaps and support development plans
Assist in developing training materials, guides, and eLearning content (video experience a plus)
Help maintain training schedules, attendance tracking, and feedback in the LMS
Recommend improvements to enhance user experience and training effectiveness
Qualifications:
3+ years of training experience in a mid to large sized law firm
Bachelor’s degree or equivalent experience preferred
Strong proficiency in Microsoft Office and Adobe Acrobat
Familiarity with legal tech (e.g., NetDocuments, Litera, Intapp) is a plus
Experience creating eLearning or training content preferred
Excellent communication, organization, and time management skills
Ability to multitask in a fast-paced, client-service environment
Self-starter with strong problem-solving skills and sound judgment