Legal Inquiries Analyst

Backed by leading investors like Lightspeed Venture Partners, Menlo Ventures, 83North, and Citi Ventures, our 500+ person global team shares one mission: to give small businesses the financial tools they need to succeed. We create modern financial solutions, from checking and lending to payments and beyond, designed to help small business owners grow, thrive, and take control of their financial future.

About the Role
As a Legal Inquiries Analyst, you will own the end-to-end subpoena and discovery process,
serving as the go-to expert for tracking, reviewing, responding to, civil and regulatory
information requests. You will also work closely with the Legal team to investigate and support
litigation and dispute resolution.

WHAT YOU'LL DO:

• Own the end-to-end subpoena and discovery process, from initial intake through final
  production, in compliance with internal procedures and applicable laws.
• Coordinate with internal teams and bank partners to evaluate and process legal notices
  such as bankruptcy notices, liens, levies, and garnishments.
• Track and provide monthly reporting of the volume and status of inquiries, including
  trend analysis.
• Conduct legal research as needed.
• Develop, draft and manage processes and policies to improve efficiencies with respect
  to legal inquiries.
• Support dispute and litigation responses.
• Respond to ad-hoc data requests.

WHAT WE LOOK FOR:

• Minimum of 1-2 years of prior paralegal experience or experience responding to legal
  inquiries.
• Bachelor’s degree or equivalent work experience.
• Knowledge of U.S. banking and banking products.
• High organizational skills and attention to detail.
• Ability to make sound decisions, use independent judgment, establish priorities, and
  work effectively on multiple initiatives concurrently, paired with excellent interpersonal
  skills to communicate comfortably and effectively with regulators, investigators, and
  external counsel.

Additional Qualities:

• Prior experience at a Bank or FinTech.
• Experience with SQL.
• Data Warehouse and/or Data Management Experience.
• Experience with legal research tools like PACER.
• Prior litigation experience preferred.