Analysis Skills, Banking Services, Communication Skills, Cross-Functional, Customer Experience, Customer Relationship Management (CRM) Systems, Customer Retention/Renewal, Customer Satisfaction, Customer/Client Research, Data Analysis, Develop and Maintain Customers, Information Technology & Information Systems, Interviewing Skills, Marketing, Marketing Automation Software, Marketing Campaign, Marketing Strategy, Multitasking, Onboarding, Performance Analysis, Privacy Controls, Professional Services, Project/Program Management, Team Player, Technical/Engineering Design, Time Management, Trend Analysis
Position: Journey Builder III
Location: Culver City, California
Duration: Contract
Job ID: 177504
Job Overview:
The Journey Builder III will be responsible for designing, implementing, and optimizing customer journeys to enhance user engagement and satisfaction. This role requires a deep understanding of customer experience strategies, marketing automation tools, and data-driven decision-making to deliver impactful results.
Responsibilities:
- Develop and implement customer journey strategies to improve user engagement and retention.
- Collaborate with cross-functional teams to design and execute personalized marketing campaigns.
- Analyze customer data to identify trends and opportunities for journey optimization.
- Utilize marketing automation tools to build and manage customer journeys.
- Monitor and report on the performance of customer journeys, providing actionable insights for improvement.
- Ensure all customer journey initiatives align with business goals and brand standards.
Qualifications:- Bachelor’s degree in Marketing, Business, or a related field.
- Proven experience in customer journey design and marketing automation.
- Strong analytical skills with the ability to interpret data and make data-driven decisions.
- Proficiency in marketing automation platforms and CRM tools.
- Excellent communication and collaboration skills.
- Ability to manage multiple projects and meet deadlines in a fast-paced environment.
About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit www.ptrglobal.com
At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to:
- Pay any fee to be considered for, submitted to, or selected for any opportunity.
- Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process.
- Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup.
Pay Range: $55-64/hr. on a W2 Basis.
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The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.
If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at +1 214-740-2424. To report any concerns, please email us at legal@pinnacle1.com
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