Integrated Marketing & Campaign Manager (Mobile ID / Digital Identity)

The Custom Group of Companies

  • Richmond, VA
  • 30+ days ago

    Highlights

    We are seeking a highly strategic and execution-focused Integrated Marketing & Campaign Manager to lead a statewide marketing initiative focused on driving adoption of a Mobile ID platform and digital wallet integrations (Apple Wallet & Samsung Wallet). This role will own the development and execution of a multi-channel, statewide marketing strategy, combining digital, traditional, and community-based campaigns to increase user enrollment and business adoption.

    Numbers & Facts

    LocationRichmond, VA

    Description

    Overview
    We are seeking a highly strategic and execution-focused Integrated Marketing & Campaign Manager to lead a statewide marketing initiative focused on driving adoption of a Mobile ID platform and digital wallet integrations (Apple Wallet & Samsung Wallet).

    This role will own the development and execution of a multi-channel, statewide marketing strategy, combining digital, traditional, and community-based campaigns to increase user enrollment and business adoption.

    Key Responsibilities
    Marketing Strategy & Campaign Execution
    - Develop and execute a comprehensive, integrated marketing strategy
    - Lead statewide and regional campaign rollouts
    - Align marketing efforts with major product launches
    - Partner with business development teams to support B2B adoption

    Digital & Paid Media
    - Manage paid media campaigns (Google, Meta, LinkedIn, YouTube)
    - Oversee media buying and budget allocation
    - Develop television advertising campaigns

    Content & Creative Development
    - Oversee digital and print marketing assets
    - Ensure brand alignment and compliance
    - Develop training guides and materials

    Email & Social Media Marketing
    - Lead bi-monthly email campaigns
    - Manage social media strategy and content calendar

    Earned Media & Public Relations
    - Develop earned media strategies
    - Write press releases and support outreach

    Community & Stakeholder Engagement
    - Coordinate outreach at events and venues
    - Collaborate with external stakeholders

    Performance Tracking & Optimization
    - Track KPIs and campaign metrics
    - Deliver reports and dashboards
    - Optimize campaigns based on performance

    Required Experience & Qualifications
    - 7+ years in marketing or campaign management
    - Experience with large-scale campaigns
    - Expertise in paid media, SEO/SEM, and email marketing
    - Experience with TV/media buying
    - Strong analytics and reporting skills
    - Excellent project management and stakeholder communication

    Preferred Qualifications
    - Experience in regulated or public sector environments
    - Experience with product launches or digital platforms
    - Familiarity with mobile apps or fintech ecosystems

    Key Success Metrics
    - Growth in platform adoption
    - Increased business usage
    - Campaign performance (engagement, conversions, reach)
    - Successful execution of major launches

    Work Environment
    - Hybrid (Richmond, VA)
    - Cross-functional collaboration
    - Fast-paced, high-impact initiative

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