Insurance Agency Office Manager With Full Benefits

Welcome to a rare opportunity to join a team that sits in the top 1% of all Farmers agencies nationwide. Based in the heart of Irvine, our office is a hub of energy, high standards, and genuine care for the people we serve. We believe that insurance is about more than just policies; it is about providing peace of mind to our neighbors and local businesses. As our Office Manager, you will be the heartbeat of our operation, ensuring that everything flows perfectly while our agents focus on protecting our clients. You aren't just a manager here; you are a vital partner in our success. We offer a supportive, positive culture where your contributions are recognized and your professional growth is actively encouraged. If you thrive on keeping things organized, enjoy leading a great team, and want to be part of an agency that truly leads the pack, we would love to meet you. Join us in making a real difference in the Irvine community while enjoying the security and stability of a top-tier firm.

Salary Range: $89000.00 - $130000.00 per year

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Career Growth Opportunities

Responsibilities

Oversee the daily administrative operations to keep our office running smoothly and efficiently.

Lead, mentor, and support our administrative and sales support staff to help them perform at their best.

Manage complex customer inquiries, providing clear answers and proactive solutions that build confidence.

Handle agency reporting, bookkeeping, and policy administration with a high degree of precision.

Coordinate schedules and client appointments to maximize agency productivity and service levels.

Serve as the primary point of contact for resolving elevated client concerns with patience and empathy.

Collaborate with the agency owner to track performance goals and identify opportunities for operational improvement.

State of California Property and Casualty Insurance License.

State of California Life and Health Insurance License.

Minimum three years of professional experience managing an insurance agency office.

Expertise in agency management software and Microsoft Office Suite.

Exceptional organizational skills with a keen eye for detail.

Clear and professional verbal and written communication abilities.

Knowledge of Farmers Insurance systems or similar carrier platforms is a plus.