Human Resources Director

Citizens Bank

Baton Rouge, LA

JOB DETAILS
SKILLS
Banking Services, Community Banking, Compensation and Benefits, Dental Insurance, Employee Relations, Financial Services, Health Insurance, Healthcare, Human Resources, Human Resources Processes, Leadership, Onboarding, Process Improvement, Thought Leadership, Training/Teaching, Vision Plan, Willing to Travel, Work From Home
LOCATION
Baton Rouge, LA
POSTED
1 day ago

Benefits:

Paid time off

Training & development

Vision insurance

401(k)

401(k) matching

Competitive salary

Dental insurance

Health insurance

Citizens Bank & Trust is seeking a Human Resources Director to lead the HR function focused on long-term growth and development. This role serves as a trusted advisor to leadership and a key resource for employees across the organization. As a standalone position, this role requires both strong relationship skills and the ability to manage the full scope of human resources operations, from day-to-day execution to long-term improvement of HR practices.

What You'll Do

· Serve as a trusted advisor to leadership while building strong, approachable relationships with employees across 6 locations

· Lead all core HR functions, including recruiting, onboarding, benefits administration, employee relations, leave management, and compliance

· Reinforce and integrate the bank's core values in daily practices, leadership decisions, and employee experience

· Ensure consistent, fair application of policies and employment practices

· Maintain accurate and compliant employee records

· Identify opportunities to improve processes, strengthen practices, and support the bank's long-term growth and development

· Provide candid, thoughtful input to leadership on people-related decisions

· Partner with external counsel on complex employee matters

What We're Looking For

· Progressive experience in human resources, including employee relations and compliance

· Strong judgment and the ability to navigate sensitive situations with discretion

· A relationship-driven approach with the ability to build trust at all levels

· Confidence to offer constructive, candid feedback to leadership

· Comfort taking ownership of a broad, hands-on role

· A practical mindset with the ability to improve processes over time

Preferred Qualifications

· Experience in a small organization or standalone HR role

· Experience in a regulated industry (banking, financial services, healthcare, etc.)

Work Environment

· Full-time, Monday–Friday schedule

· Flexible work schedule balancing in-office presence with remote work based on business needs, meetings, and relationship priorities

· Based in the Baton Rouge or Plaquemine areas with regular travel to branch locations

· Occasional evening or weekend involvement

Our Culture

Citizens Bank is a community bank rooted in strong relationships and focused on long-term growth. Our leadership team values individuals who bring thoughtful ideas, challenge assumptions, and help move the organization forward.

Our core values: Authenticity • Humility • Excellence • Accountability • Drive

Transition & Onboarding

This role includes a 6-month planned transition period working alongside the current Human Resources Director to ensure continuity and provide hands-on training.

About the Company

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Citizens Bank