Housing Support Officer

Housing Support Officer Salary: £32,578 - £35,570 pro rata per annum

Contract Type: Permanent

Hours/Working Pattern: Part Time

• Salary: £32,578 - £35,570 pro rata per annum

Grade: H

Contract: Permanent

Hours: 15 hours per week

Location: Malton, North Yorkshire, Derwent Lodge

Are you passionate about making a difference?

We are looking for a dedicated and motivated Support Officer to join our team at Derwent Lodge, a 14-bed supported accommodation service for vulnerable adults. Our residents come from a range of backgrounds and may be experiencing challenges including homelessness, mental health issues, addiction, and the effects of trauma.

About the Role

As a Support Officer, you will take the lead in delivering person-centred support, building positive relationships with residents and helping them develop the skills, confidence, and resilience needed to achieve and sustain independent living.

You will assess support needs, create and review tailored support plans, coordinate interventions, and work closely with partner agencies to help residents achieve positive outcomes.

A key focus of the role will be developing tenancy-related skills and supporting residents aged 16 - 25 to successfully maintain their accommodation.

Your Key Responsibilities

• Lead on support assessments, planning and reviews.
• Develop tailored support plans focused on independence and tenancy sustainment.
• Support residents to build essential life skills, including budgeting, managing a home, paying rent, and understanding tenancy responsibilities.
• Provide practical and emotional support to individuals who may have experienced trauma, addiction, or mental health challenges.
• Encourage residents to identify and work towards personal goals.
• Maintain accurate records and ensure safeguarding procedures are followed at all times.
• Work collaboratively with colleagues and partner agencies to deliver effective support.

As an Ofsted-regulated service, Derwent Lodge is committed to maintaining high standards of safeguarding, support delivery and record keeping, with all staff expected to adhere to these requirements.

About You

We are looking for someone who is:

• Passionate about helping people achieve positive change.
• Resilient, adaptable, and able to remain calm under pressure.
• Skilled at building trusting relationships and motivating others.
• Organised and confident in developing and managing support plans.
• A positive team player who thrives in a collaborative environment.
• Experienced in housing support, supported accommodation, mental health, substance misuse, or related services (desirable but not essential).

Why Join Us?

This is a rewarding opportunity to make a genuine difference in people's lives. You'll help residents overcome barriers, develop the skills needed for independent living, and achieve the ultimate goal of successful tenancy sustainment and long-term stability within their community.

What can we offer you?

In addition to your salary, we offer a range of great benefits to help you financially and make life a bit easier.

These include:

• a local government pension scheme with 15.1% employer contribution
• salary sacrifice schemes
• employee discount benefits including shopping, supermarkets, gym discounts and more!
• travel loans
• Health Assured - confidential help and support for your wellbeing

Click on our Total Rewards Brochure at the bottom of this advert to see the full range of benefits.

For more information about the role, please contact Rachel Houghton: Rachel.Houghton1@northyorks.gov.uk   

Key Documents

Job Description

Total Rewards Brochure

Key Dates

Closing date: 18th October 2026

Interview: w/c 26th October 2026 at Ryedale House

Enhanced Level DBS Disclosure is required for appointment to this post.

It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with adults at risk.

We are committed to the inclusion, safeguarding, and promoting the welfare of adults at risk.

NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies.

We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment.

North Yorkshire Councils' purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other's contributions; we therefore welcome applications from individuals of all backgrounds

Using AI? Please follow our guidance to ensure your application reflects your own knowledge and experience: www.northyorks.gov.uk/advice-your-job-application

• Job Type : Professional & Technical Salary Band : £20,000 - £30,000 Working Pattern : Part Time Town : Malton Job Category : Housing Contract Type : Permanent , " />

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Housing Support Officer

Salary: £32,578 - £35,570 pro rata per annum

Grade: H

Contract: Permanent

Hours: 15 hours per week

Location: Malton, North Yorkshire, Derwent Lodge

Are you passionate about making a difference?

We are looking for a dedicated and motivated Support Officer to join our team at Derwent Lodge, a 14-bed supported accommodation service for vulnerable adults. Our residents come from a range of backgrounds and may be experiencing challenges including homelessness, mental health issues, addiction, and the effects of trauma.

About the Role

As a Support Officer, you will take the lead in delivering person-centred support, building positive relationships with residents and helping them develop the skills, confidence, and resilience needed to achieve and sustain independent living.

You will assess support needs, create and review tailored support plans, coordinate interventions, and work closely with partner agencies to help residents achieve positive outcomes.

A key focus of the role will be developing tenancy-related skills and supporting residents aged 16 - 25 to successfully maintain their accommodation.

Your Key Responsibilities

• Lead on support assessments, planning and reviews.
• Develop tailored support plans focused on independence and tenancy sustainment.
• Support residents to build essential life skills, including budgeting, managing a home, paying rent, and understanding tenancy responsibilities.
• Provide practical and emotional support to individuals who may have experienced trauma, addiction, or mental health challenges.
• Encourage residents to identify and work towards personal goals.
• Maintain accurate records and ensure safeguarding procedures are followed at all times.
• Work collaboratively with colleagues and partner agencies to deliver effective support.

As an Ofsted-regulated service, Derwent Lodge is committed to maintaining high standards of safeguarding, support delivery and record keeping, with all staff expected to adhere to these requirements.

About You

We are looking for someone who is:

• Passionate about helping people achieve positive change.
• Resilient, adaptable, and able to remain calm under pressure.
• Skilled at building trusting relationships and motivating others.
• Organised and confident in developing and managing support plans.
• A positive team player who thrives in a collaborative environment.
• Experienced in housing support, supported accommodation, mental health, substance misuse, or related services (desirable but not essential).

Why Join Us?

This is a rewarding opportunity to make a genuine difference in people's lives. You'll help residents overcome barriers, develop the skills needed for independent living, and achieve the ultimate goal of successful tenancy sustainment and long-term stability within their community.

What can we offer you?

In addition to your salary, we offer a range of great benefits to help you financially and make life a bit easier.

These include:

• a local government pension scheme with 15.1% employer contribution
• salary sacrifice schemes
• employee discount benefits including shopping, supermarkets, gym discounts and more!
• travel loans
• Health Assured - confidential help and support for your wellbeing

Click on our Total Rewards Brochure at the bottom of this advert to see the full range of benefits.

For more information about the role, please contact Rachel Houghton: Rachel.Houghton1@northyorks.gov.uk

Key Documents

Job Description

Total Rewards Brochure

Key Dates

Closing date: 18th October 2026

Interview: w/c 26th October 2026 at Ryedale House

Enhanced Level DBS Disclosure is required for appointment to this post.

It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with adults at risk.

We are committed to the inclusion, safeguarding, and promoting the welfare of adults at risk.

NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies.

We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment.

North Yorkshire Councils' purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other's contributions; we therefore welcome applications from individuals of all backgrounds

Using AI? Please follow our guidance to ensure your application reflects your own knowledge and experience: www.northyorks.gov.uk/advice-your-job-application

Apply now

Back to search results

Housing Support Officer

Salary: £32,578 - £35,570 pro rata per annum

Posted: 28/09/2026

Closing date: 18/10/2026

Closing time: 23:59 (BST)

Apply now

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