Healthcare Sales Specialist
San Bernardino, California
Full Time

The Outreach Specialist is owner/driver responsible for successful enrollment of prospective participants into the PACE program, by developing and building relationships and generating quality participant referrals that lead to enrollment. The Outreach Specialist is a member of the Marketing, Outreach, and Enrollment (MOE) team and provides back-up and support to Outreach and Enrollment functions as assigned. Collaborates effectively with colleagues and stakeholders to promote the WelbeHealth values, team culture and mission.

Duties and Responsibilities:

• Coordinate and execute outreach, PR and community engagement activities to ensure consistent achievement of monthly referral, home visit and enrollment goals.
• Identify opportunities to collaborate with community organizations and execute against those opportunities in a thoughtful manner that reflects our mission and value proposition.
• Establish and maintain best in class relationships with community leaders and partners including physicians, hospital discharge planners, post-acute facilities and other potential referral sources in the service area.
• Develop and implement annual marketing plan to achieve monthly enrollment goals with MOEE Director.
• Provide education to referral source in the community regarding WelbeHealth services.
• Demonstrate in-depth knowledge of all relevant components of MOEE Playbook.
• Comply with all rules pertaining to allowable and prohibited marketing practices.
• Identify multiple potential opportunities for process improvement. • Must be willing and have the ability to work a varied schedule that may include evening nights, weekends and overtime.
• Complete all required documentation and generate reports in a timely and accurate manner, including in Salesforce, Athena and MS Office Suite.
• Protect privacy and maintain confidentiality of all company procedures and information about team members, participants, and families.
• Follow WelbeHealth policies and procedures and participate in any required Quality Improvement activities, staff training and meetings.
• Communicate regularly with Supervisor and team regarding workload and priorities.
• Timely completion of all mandated trainings and education.
• Timely completion of all mandated occupational health screenings as needed.
• Exercises flexibility in performing assignments as business needs evolve.
• Other duties as assigned.

Skills and Certifications
Spanish Speaker Required
Business to Consumer Sales

Preferred Qualifications

• PACE experience.
• Medicare or Medicaid experience.
• Healthcare marketing experience.
• Community outreach experience.
• Knowledge of senior healthcare services.
• Experience using Athena EMR.
• Healthcare referral development.
• Bilingual healthcare sales experience.

Recruiter Submission Template

Full Name:
Highest Education (Institution, Degree & Graduation Year):
Are you fluent in both English and Spanish? (Yes/No – Details)
Total Years of Healthcare Sales Experience:
Total Years of Business-to-Consumer (B2C) Sales Experience:
Do you have experience selling directly to consumers in a healthcare environment? (Yes/No – Details)
Do you have experience with healthcare outreach, community engagement, or enrollment? (Yes/No – Details)
Do you have experience generating referrals and achieving enrollment or sales goals? (Yes/No – Details)
Do you have experience building referral relationships with physicians, hospitals, discharge planners, post-acute facilities, senior housing communities, or community organizations? (Yes/No – Details)
Do you have experience presenting healthcare services to community partners and referral sources? (Yes/No – Details)
Do you have experience using Salesforce CRM? (Yes/No – Details)
Do you have experience using Athena EMR? (Yes/No – Details)
Do you have proficiency with Microsoft Office (Excel, Word, Outlook, PowerPoint)? (Yes/No – Details)
Do you have experience working in Medicare, Medicaid, PACE, Home Health, Hospice, Senior Care, or other healthcare services? (Yes/No – Details)
Are you comfortable working in a field-based role with occasional evenings, weekends, and local travel? (Yes/No – Details)
Please describe your healthcare sales and outreach experience, including your referral network, sales/enrollment achievements, territory covered, and key accomplishments.
Motivation / Reason for Interest in this Position:
Contact Number:
Email ID:
LinkedIn Profile URL:
Current Location (City, State):
Full Address (Street, City, State, ZIP Code):
Current Work Authorization Status:
Expected Salary:
Notice Period:
Are you able to work onsite and travel throughout the San Bernardino, California service area? (Yes/No):