Herb + hm is a luxury integrative medicine practice rooted in the wisdom of Traditional Chinese Medicine, designed for the needs of modern Chicagoans. We are a women-owned and operated clinic passionate about helping people regain their health and quality of life.
We are seeking a Front Desk Clinic Sales Coordinator who thrives in a sales-oriented, patient-centered environment. This role combines the professionalism of a medical front desk with the excitement of sales. The right candidate will get a thrill from meeting KPIs, selling memberships, and booking consultations—while providing a warm, polished first impression for every patient.
As the FOH Coordinator, you’ll:
- Serve as the first point of contact—answering phones, greeting patients, and scheduling consults.
- Confidently guide prospective patients through booking consultations and treatment plans.
- Conduct insurance verifications and billing with accuracy and attention to detail.
- Manage patient engagement from first contact through checkout, ensuring they feel valued and cared for.
- Track sales KPIs (consults booked, memberships sold, conversions, etc.) and work towards meeting and exceeding targets.
- Collaborate closely with the clinical and operations teams to keep the clinic running smoothly.
- Learn BOH (how to assist practitioners) to fill in when needed
Email us at info @ herbandohm .com to apply, please send us your resume and a introduction to yourself and why you are interested in the position.
Herb + hm is more than a clinic — it’s a collective of modern healers united by compassion, integrity, and innovation. Our team blends ancient healing arts with modern medical science to create personalized, measurable care that transforms lives.
We believe our culture is the heart of our success — one built on mentorship, education, and genuine connection. Here, growth is supported, excellence is celebrated, and purpose is at the center of everything we do.