Beverages, Communication Skills, Customer Relations, English Language, Housekeeping/Cleaning, Interpersonal Skills, Lift/Move 40 Pounds, Order Processing, Team Player, Time Management
The primary responsibility of the Food Server is to provide prompt, courteous service to hotel patrons and ensure the guests receive a pleasurable dining experience.
REQUIREMENTS
- Work requires 6 months previous food server experience.
- Must be at least 21 years of age.
- Work requires effective communication in English, both verbal and written form in a professional manner.
- Must present a neat and professional appearance.
- Work requires interactions with customers, public and co-workers.
- Work requires teamwork with other staff members.
- High School diploma or equivalent.
ADDITIONAL REQUIREMENTS
- Fast paced, high volume environment involving constant public.
- Requires carrying serving trays weighing up to 15 lbs. and may require lifting bus tubs weighing up to 40 lbs.
- Must be able to tolerate secondary tobacco smoke.
GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS
Employee is required to meet and deliver our core values, service standards, and family style service.
PERFORMANCE REQUIREMENTS
- Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests.
- Above average speech - both speaking and reading/writing English.
- Need excellent interpersonal skills.
- Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.
DUTIES
- Acknowledge customer immediately with a smile.
- Inform guests of any specials and have a full understanding the menu to answer any questions.
- Take beverage order and serve in a timely manner.
- Ensure food order is correct before serving to the guests.
- Monitor tables closely and be attentive to guests needs.
- Clear empty plates and glasses from tables and place quickly in bus carts.
- Prepare sections and side stations, making sure tables are cleaned and set properly.
- Prepare silverware neatly and quickly at table. Clean area when finished preparing.
- Make sure all areas are clean and free of debris.
- Exemplify our core values, family style service, our mission and vision.
- Exemplify our DEI (diversity, equity, inclusion) culture.
- Perform other job-related duties as assigned.
C
Caesars Entertainment Inc