Floating Office Manager

Overview

CYM Living - Where caring meets innovation. We are a national real estate firm with corporate headquarters in Chicago, IL, and just outside of New York City. Our mission is to provide our residents with an exceptional living experience, nurture a culture of community, and empower growth from within. As a vertically integrated firm, we lead with operations by taking a hands-on approach to real estate investment and property management. We accomplish our mission by incorporating data and technology with hyperlocal customer service to all units.

Position Summary

We are seeking a dedicated Floating Office Manager to join our team. The ideal candidate will provide on-site administrative and leasing office support across multiple properties, covering for site teams and keeping office operations running smoothly. This person will travel between buildings as needed, assist prospective residents with the leasing process, provide exceptional customer service, and maintain a welcoming environment for all.

Key Responsibilities

• Travel between properties to cover the leasing office and provide administrative support as assigned
• Schedule, coordinate, and conduct unit showings with prospective tenants
• Process and follow up on leasing inquiries, applications, and move-in/move-out paperwork
• Answer phones and emails, and greet residents and visitors
• Receive, log, and route maintenance requests, and follow up with maintenance and vendors until resolved
• Maintain accurate resident and property records and files
• Assist with rent collection follow-up, notices, and resident communications
• Order and manage office supplies for assigned properties
• Support property inspections, resident events, and other site needs as they arise
• Take on other projects or duties as requested