Financial Assistance Specialist

Join the team that is revolutionizing health care - BayCare Health System

Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that's built on a foundation of trust, dignity, respect, responsibility, and clinical excellence.

Our team members focus on tomorrow by achieving personal and professional success today. That's why you'll thrive in our forward-thinking culture, where we combine the best technology with compassionate service. We blend high-tech with high touch in ways that are advancing superior health care throughout the communities we serve.

Title: Financial Assistance Specialist

Position Details:

• Location: Hybrid (after two weeks of onsite training), with the option to complete remote training on your personal computer until BayCare equipment is received. Quarterly onsite meetings may be required.
• Status: Full time
• Shift: 8:00am - 6:30pm (4 10-hour shifts)
• Days: Monday through Friday /Every other Saturday

This Financial Assistance Specialist opportunity is a full-time hybrid position. Team members must reside in Florida.

This role requires onsite training in Tampa, Plant City, and Clearwater for 10 business days. The schedule is M-W 8:00AM-4:30PM / TH-FR 8:30AM - 5:00PM (after training, the team members will work the hours listed above).

Responsibilities:

The Financial Assistance Specialist is responsible for identifying ER patients thru bedside assessment and interviews who may be eligible for financial and social assistance from community agencies. May act as a liaison between the patient and community agencies. The Financial Assistance Specialist must be able to clearly document all activities.

Specific Skills:

• Customer service skills
• Administrative and clerical skills
• Organizational skills
• Knowledge of regulatory standards appropriate to position
• Medical terminology uses and understanding
• Written and verbal communication skills
• Work with a team
• Computer skills appropriate to position

BayCare offers a competitive total reward package including:

• Benefits (Medical, Dental, Vision)
• Paid Time Off
• Tuition Assistance
• 401K Match and additional yearly contribution
• Annual performance appraisals and team award bonus
• Family resources and wellness opportunities
• Community perks and discounts

Certifications and Licensures

• None required

Education

• Required High School or equivalent

Experience

• Required 3 years Healthcare customer service or Social Services with High School Diploma
• OR 1 year Healthcare customer service or Social Services with an associate's degree
• Preferred knowledge of community resources for unfunded/ underfunded patients

Equal Opportunity Employer Veterans/Disabled