Executive Support, Senior Coordinator

At the American Cancer Society, we're working to end cancer as we know it, for everyone. Our employees and 1.3 million volunteers are raising the bar every single day. We are a culture comprised of diverse backgrounds and experience, to better serve our communities. The people who work at the American Cancer Society focus their diverse talents on our lifesaving mission. It is a calling. And the people who answer it are fulfilled.

This is a fully remote position and can be based anywhere within the U.S.

ESSENTIAL FUNCTIONS:

• Provides executive-level calendar and scheduling management by coordinating complex Market Leader calendars; scheduling meetings with donors, board members, corporate partners, CEOs, volunteers, staff, and Executive Assistants; resolving conflicts; confirming attendance and availability; and maintaining accurate meeting and event schedules. (20%)
• Prepares and supports leadership meetings and strategic initiatives by developing agendas, briefing materials, meeting packets, customizing presentations templates, and background resources; coordinating logistics; documenting decisions; distributing action items; and scheduling follow-up. (15%)
• Provides comprehensive board management and support by coordinating recruitment, applications, onboarding, orientations, one-on-one meetings, meeting logistics, speakers, content, invitations, RSVPs, attendance, quorum tracking, and communications. (20%)
• Prepares board meeting materials and maintains board engagement information, including welcome materials, binders, name badges, supplies, biographies, photos, agendas, packets, presentations, commitments, action items, and follow-up. (10%)
• Supports CEOs Against Cancer chapters by coordinating chapter meetings, events, networking opportunities, recruitment, onboarding, communications with CEOs and Executive Assistants, customizing presentations templates, invitations, RSVPs, logistics, member experiences, commitments, and action items. (15%)
• Supports donor management by scheduling cultivation, stewardship, and solicitation meetings; coordinating with donors, executives, volunteers, and Executive Assistants; managing invitations and changes; conducting follow-up communications; tracking commitments and next steps; and maintaining stewardship calendars. (15%)
• Supports a collaborative centralized service model by partnering with fellow Executive Support, Senior Coordinators and the broader Centralized Support Services team to provide consistent support, share best practices, assist with workload balancing, provide back-up coverage during absences and peak periods, identify process improvement opportunities, maintain accurate records, and contribute to the ongoing enhancement of executive support services and stakeholder experiences. (5%)

EXPERIENCE/QUALIFICATIONS:

• Bachelor's degree preferred or a combination of education and relevant work experience.
• Years of experience: 3-5 years of experience supporting executives/senior leaders, complex administrative coordination, board support, or related experience.

KNOWLEDGE, SKILLS, AND ABILITY:

• Exceptional organization, attention to detail, follow-through, and time-management skills.

• Ability to anticipate needs, exercise sound judgment, maintain discretion, and handle confidential or sensitive information appropriately.

• Excellent written, verbal, listening, and interpersonal communication skills with a professional, customer-focused approach.

• Ability to build productive relationships and communicate effectively with senior leaders, staff, board members, volunteers, donors, CEOs, Executive Assistants, and external partners.

• Ability to manage multiple complex priorities, adapt to changing needs, resolve conflicts, and meet deadlines in a fast-paced environment.

• Strong meeting coordination, project organization, note-taking, action-item tracking, and follow-up skills.

• Ability to prepare accurate, polished agendas, briefing materials, meeting packets, presentations, communications, and records.

• Proficiency in Salesforce data entry, Microsoft Office and Microsoft 365 applications, including Outlook, Teams, Word, Excel, PowerPoint, and SharePoint, with the ability to learn proprietary systems and evolving workflows.

• Ability to support continuous improvement through feedback, documentation, process refinement, and consistent service delivery.

TRAVEL REQUIREMENTS:

• Occasional travel may be required for critical meetings and/or events.

PHYSICAL REQUIREMENTS:

• Work is performed in a home office environment or in some circumstances an ACS office.

ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer.