Executive Support

Apex Systems

San Antonio, TX

JOB DETAILS
SKILLS
Administrative Skills, Android, Apple Networks, Apple iPhone, Business Solutions, Career Counseling, Cellular Telephone, Communication Skills, CompTIA Network+, CompTIA Security+, Conferences, Customer Relations, Customer Support/Service, Desktop PC, Documentation, Executive Assistant Skills , Genetics, Identify Issues, Information Technology & Information Systems, Laptop PC, Legal, Lift/Move 35 Pounds, MCSA - Microsoft Certified Systems Administrator, Microsoft Product Family, Mobile Devices, Mobile Technology, Multitasking, Network Connectivity, Physical Demands, Printers, Problem Solving Skills, Technical Support, Telecommunications, Time Management, Videoconferencing, iOS
LOCATION
San Antonio, TX
POSTED
3 days ago

Executive Support

Location: San Antonio, Texas (On-site)

Role Overview

This position provides day-to-day white-glove technical support for executives and their administrative assistants. This role requires technical proficiency, professional presence, and strong communication skills. The technician will diagnose and resolve issues related to PCs, mobile devices, printers, videoconferencing, business applications, and telecommunications. This is a long-term, multi-year assignment.

Key Responsibilities

  • Provide daily support and general IT maintenance for executive personnel, resolving moderate to complex problems.
  • Work under pressure and within short timelines to provide IT assistance to executives and their administrative support staff.
  • Coordinate and track complex IT issues with higher-level support teams through to resolution.
  • Support executive-level conferences and events, both at the headquarters and at offsite locations.
  • Support a wide range of technologies including mobile phones (iPhones, Androids), tablets, desktops, notebooks, printers, software, and hardware.
  • Support VTC (Video Teleconferencing) and Digital Signage systems, with on-the-job learning available.
  • Manage multiple support requests in a fast-paced environment, demonstrating self-motivation and effective time management.
Required Qualifications

Experience: Four or more years of experience supporting internal desktop systems, software, and application training, with a specific focus on providing desk-side services to executives and their assistants. Experience in a large global enterprise is preferred.

Technical Skills: Experience supporting Microsoft desktops/laptops, Apple technologies, and network connectivity is required. Advanced knowledge of iOS and Android mobile devices is necessary. Experience with Skype Enterprise Voice and Microsoft Outlook/Exchange, including advanced troubleshooting, is also required.

Certifications: At least one relevant industry certification is required, such as MCSA, A+, Network+, or Security+.

Professional Skills: Exemplary customer-facing skills, soft skills, and communication abilities are essential for this role, along with multitasking capabilities.

Work Environment

This position is 100% onsite and requires reliable and dependable transportation. Physical requirements include the ability to lift up to 35 pounds and be on your feet for most of the day. Candidates must be able to provide documentation to verify "U.S. Person" status.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.

About the Company

A

Apex Systems

Apex Systems, a segment of ASGN Inc. (NYSE: ASGN), is a technology services business that delivers emerging technology solutions to bring our clients digital visions to life. Apex has presence in over 70 markets across North America, Europe, and India. Our consultants work with all types of companies throughout all industries, including more than 300 of the Fortune 500 companies. Are you an innovator with high standards who wants to help shape the world? We want you! Learn more about how to find your purpose with Apex, visit www.apexsystems.com.

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@apexsystems.com or 844-463-6178.

COMPANY SIZE
2,500 to 4,999 employees
INDUSTRY
Staffing/Employment Agencies
EMPLOYEE BENEFITS
401K, Life Insurance
FOUNDED
1995
WEBSITE
https://www.apexsystems.com