Executive Administrative Assistant

The Executive Administrative Assistant plays a pivotal role in supporting the hotel's commercial division by serving as a central liaison between Sales, Revenue Management, and Food & Beverage departments. This position ensures smooth administrative operations, clear internal communications, and exceptional service standards that enhance the overall guest experience. The role requires a highly organized, detail-oriented, and service-minded professional who thrives in a dynamic, collaborative environment.

• Coordinate and streamline administrative processes across Sales, Revenue, and Food & Beverage teams to ensure efficient operations and high service standards.
• Support guest and partner communication by handling inquiries and coordinating requests with internal departments.
• Assist with the preparation and distribution of reports, presentations, booking documentation, and internal communications.
• Maintain accurate records in CRM and internal databases, supporting client information and sales activities.
• Liaise between operational departments to ensure accurate execution of guest requests, special events, hotel activations, and VIP experiences.
• Provide administrative support for commercial strategies and group sales efforts
• Contribute to the upkeep of service standards for preferred partners and key accounts, ensuring consistency and accuracy.
• Assist with select booking processes and data entry, maintaining a focus on accuracy and guest satisfaction.
• Uphold confidentiality and professionalism in all guest, client, and colleague interactions.
• Represent the brand with a polished, professional presence and a proactive, solutions-oriented mindset.