Entry Level Customer Service Assistant

About the Role

Rinofi is seeking a motivated and customer-focused Entry-Level Customer Service Assistant to join our Los Angeles team. This position is ideal for someone who enjoys working with people, communicating effectively, and helping customers have a positive experience.

Key Responsibilities

• Assist customers with general questions, requests, and service-related inquiries.
• Provide accurate information in a friendly and professional manner.
• Listen to customer needs and help identify appropriate solutions.
• Maintain accurate records of customer interactions and inquiries.
• Communicate with internal departments to ensure customer requests are handled efficiently.
• Follow established procedures and service guidelines.
• Help coordinate customer-related activities and follow-up requests.
• Participate in team meetings and training sessions.

Qualifications

• High school diploma or equivalent required.
• Strong verbal and written communication skills.
• Friendly, professional, and approachable personality.
• Good organizational and problem-solving abilities.
• Ability to work independently and as part of a team.
• Willingness to learn and develop new professional skills.

What We Offer

• Competitive hourly compensation.
• Paid training and onboarding.
• Opportunities for professional development.
• Supportive and collaborative team environment.
• Opportunities for career advancement.
• Paid time off, subject to company policy.
• Additional benefits for eligible employees.