Dispatcher/Office Manager

Comfort City Mechanical

  • San Diego, California
  • 30+ days ago
  • $20–$25 Per Hour

Highlights

In this role, you will receive emergency and non-emergency calls and make quick decisions to ensure the proper action is taken. OUR VALUES We promote honesty, integrity, fairness, respect, reliability, team work, positive and can-do attitude.

Numbers & Facts

LocationSan Diego, California
Salary$20–$25 Per Hour

Description

Benefits:
  • 401(k)
  • Company parties
  • Employee discounts
  • Paid time off
Benefits/Perks
  • Competitive Compensation
  • Paid Time Off
Job Summary
We are seeking a professional and skilled Dispatcher/Office Manager to join our team. In this role, you will receive emergency and non-emergency calls and make quick decisions to ensure the proper action is taken. Communicate with customers and technicians to ensure all jobs are completed in a timely manner. The ideal candidate is highly organized with the ability to multi-task and work well under pressure. 
Responsibilities 
  • Receive inbound emergency and non-emergency calls 
  • Collect and document information from callers
  • Prioritize calls according to the level of urgency
  • Transmit information to the appropriate person or department
  • Direct technicians to appropriate location
  • Monitor status of technicians
  • Communicate with customers in a timely manner
  • Manage maintenance contracts
  • Create proposals
Qualifications
  • High school diploma/GED
  • Previous experience as a Dispatcher or in a similar position
  • Excellent communication skills
  • Excellent typing and data entry skills 
  • Understanding of best practices and procedures for emergency response situations
  • Strong verbal and written communication skills
  • Highly organized with the ability to multitask and prioritize projects
  • Ability to work well under pressure
  • Ability to work well with others
Compensation: $20.00 - $25.00 per hour

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