Director of Social Content and Community On-Site

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n Director of Social Content and Community (On-Site)n

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n General Informationn

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n Work Location: Los Angeles, CA, USAn

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n Onsite or Remoten

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n Fully On-Siten

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n Work Schedulen

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n Monday-Friday, 8:00am-5:00pm PSTn

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n Posted Daten

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n 04/23/2026n

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n Salary Range: $95400 - 208300 Annuallyn

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n Employment Typen

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n 2 - Staff: Careern

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n Durationn

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n Indefiniten

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n Job #n

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n 29322n

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n Primary Duties and Responsibilitiesn

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UCLA Health is seeking a Director of Social Content and Community to lead the strategy, vision, and dayxe2x80x91toxe2x80x91day operations of our social media presence. In this role, you will guide a small but highxe2x80x91performing team, strengthen our brand across major platforms, and help shape how millions of people experience UCLA Health through our social media channels.

What Youxe2x80x99ll Do

xe2x80xa2 Set the strategic direction for UCLA Healthxe2x80x99s social media channels across Instagram, Facebook, X (Twitter), LinkedIn, and more.

xe2x80xa2 Manage and mentor a talented social media team, providing daily guidance and supporting their continued growth.

xe2x80xa2 Envision the culture needed to mentor, shape and build a build a bestxe2x80x91inxe2x80x91class inxe2x80x91house social media support team.

xe2x80xa2 Roll up your sleeves when neededxe2x80x94contributing directly to projects to ensure team and organizational success.

xe2x80xa2 Ensure all content strengthens institutional reputation, builds emotional connection, and reflects UCLA Healthxe2x80x99s brand pillars and strategic goals.

xe2x80xa2 Collaborate closely with creatives to align storytelling, visuals, and formats with brand standards.

xe2x80xa2 Oversee social media strategy for both UCLA Health and the David Geffen School of Medicine, ensuring a unified identity and voice across all channels.

xe2x80xa2 Lead community management efforts to both grow engaged followers and fans and respond effectively to emerging issues or crises.

xe2x80xa2 Partner with Communications leadership to manage risk, ensure accuracy and safety, and protect the institutionxe2x80x99s reputation.

xe2x80xa2 Establish workflows, systems, and collaborative practices that support immediate needs and longxe2x80x91term organizational growth.

xe2x80xa2 Engage stakeholders with clarity, diplomacy, and a problemxe2x80x91solving mindset.

What Youxe2x80x99ll Bring

xe2x80xa2 A proven ability to lead, motivate, and develop creative and strategic teams.

xe2x80xa2 Experience building or transforming a social media function, including culturexe2x80x91setting and team development.

xe2x80xa2 Skill in community managementxe2x80x94both nurturing positive engagement and navigating highxe2x80x91stakes or crisis scenarios.

xe2x80xa2 Commitment to accountability and stewardship of financial, operational, and human resources.

Why This Role Matters

The Director of Social Content and Community shapes how UCLA Health connects with the public, patients, and partners. Youxe2x80x99ll help tell stories that inspire and educate while building a strong, engaged social media communityxe2x80x94and ensuring our digital presence reflects UCLA Healthxe2x80x99s brand.

Salary Range: $95,400 - 208,300/annually

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We are seeking an innovative leader with:

• Proven leadership experience guiding, mentoring, and developing creative or strategic teams.
• Ability to envision and build a bestxe2x80x91inxe2x80x91class inxe2x80x91house social media support team, including shaping team culture and operational excellence.
• Strong background in social media strategy across major platforms (Instagram, Facebook, X/Twitter, LinkedIn, etc.).
• Experience managing social media communities to grow engaged followers and fans, while also navigating crises and highxe2x80x91stakes situations.
• Ability to manage risk across social channels, including issue identification, escalation, response coordination, and reputation protection.
• Demonstrated ability to oversee workflows, operations, and processes that support large, complex organizations.
• Strong collaboration skills with creative teams to ensure stories, visuals, and formats align with brand standards.
• Experience maintaining a unified brand voice across multiple channels and audience segments.
• Skilled in building systems, operational frameworks, and communityxe2x80x91management standards that support both immediate needs and longxe2x80x91term growth.
• Diplomatic and clear communicator, able to manage stakeholder expectations and build strong crossxe2x80x91department relationships.

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As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.n

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