Director of Mid-Market Sales

Vapi

  • San Francisco, California
  • 4 days ago

    Highlights

    Complex deal coach : skilled at guiding multi-stakeholder sales cycles involving developers, technical buyers, and C-suite executives. As we scale our go-to-market engine, we need a frontline leader who brings rigor, predictability, and execution to our Mid-Market Account Executive organization.

    Numbers & Facts

    LocationSan Francisco, California

    Description

    Vapi (/Vpi/):

    • Voice AI that resolves, not transfers

    • Powering 1 billion calls for companies like Amazon Ring, Intuit, ServiceTitan, and New York Life

    • Trusted by 1 million developers building the future of voice agents

    • Backed by Peak XV, Bessemer, Kleiner Perkins, M12, Y Combinator, and more with $72M raised

    • Try talking to Vapi now!

    Why We're Hiring This Role

    As we scale our go-to-market engine, we need a frontline leader who brings rigor, predictability, and execution to our Mid-Market Account Executive organization. Forecast accuracy, outbound discipline, and deal velocity are critical to hitting our next stage of ARR growth.

    This is a high-impact role: you'll shape the selling culture, operational cadence, and performance standards that define the next chapter of Vapi's revenue organization.

    What You'll Do

    First 30 Days

    • Develop a deep understanding of pipeline health, forecast methodology, ICP segmentation, and deal velocity

    • Build trust with Mid-Market AEs through hands-on deal coaching and field presence

    • Assess the current forecasting process and identify gaps in accuracy, inspection, and accountability

    • Align with Sales Development, Solutions Engineering, Marketing, and RevOps on pipeline coverage and opportunity progression

    60 Days

    • Implement a rigorous weekly forecasting cadence with clear inspection criteria and defined commit standards

    • Run structured deal reviews and pipeline inspections to improve win rates and reduce sales cycle time

    • Reinforce outbound discipline within the AE team to ensure consistent self-sourced pipeline generation

    • Begin driving sales methodology adoption (MEDDPICC) to increase consistency across deals

    90 Days

    • Deliver reliable forecast rollups to the VP of Sales with clear visibility into risk and upside

    • Demonstrate measurable improvement in pipeline hygiene, stage conversion rates, and forecast predictability

    • Support recruiting, onboarding, and ramping new AEs with clear hiring profiles and success benchmarks

    • Establish a high-performance sales culture grounded in accountability, coaching, and operational rigor

    Who You Are

    • 7+ years in B2B SaaS sales with at least 3 years in frontline sales management (Manager, Director, or RVP)

    • Proven forecast accuracy: consistent track record of calling your number and delivering against quota in high-growth environments

    • Mid-Market expertise: experience leading AEs selling into mid-market accounts with deal sizes in the $240K–$1M+ ARR range

    • Complex deal coach: skilled at guiding multi-stakeholder sales cycles involving developers, technical buyers, and C-suite executives

    • Methodology fluency: strong command of MEDDPICC, Challenger, Sandler, Command of the Message, or a comparable framework

    • Builder mentality: hands-on operator who thrives in early-stage environments and can create process from scratch

    • Analytically driven: strong pipeline management skills and CRM discipline — Salesforce experience strongly preferred

    • People leader: excellent communicator who earns trust, leads by example, and brings out the best in their team

    Bonus: Background in developer tools, API-first products, infrastructure, AI, or voice technology.

    Why Vapi

    • Generational impact - build the human interface for every business on the planet

    • Ownership culture - 70% of the company are previous founders; we operate with high autonomy and high accountability

    • Kind team - our founders, Jordan and Nikhil, set the tone: smart, direct, and genuinely good people

    • Tier-1 backing - YC, Kleiner Perkins, Bessemer, and M12 in your corner

    What We Offer

    • Competitive salary + equity - real ownership in a company with real momentum

    • Comprehensive health coverage - medical, dental, and vision

    • Quarterly off-sites - we invest in the team, not just the work

    • Flexible PTO - take what you need

    • $10K annual L&D budget - we're serious about your growth

    • Perks: catered meals, transportation, and gym access

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