Demand Response Program Assistant

CYNET SYSTEMS

  • San Diego, CA
  • Today
  • $36–$41 Per Hour
  • Temporary
  • Contractor
  • Part-time

Highlights

The Program Assistant II supports the day-to-day administration of Demand Response programs, which provide incentives to customers for reducing energy usage during periods of high demand, particularly during critical peak events and hot weather conditions. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers.

Numbers & Facts

LocationSan Diego, CA
Job TypeTemporary, Contractor, Part-time
Salary$36–$41 Per Hour
HeadquartersSan Diego, CA, US

Description

Pay Range: $36.60hr - $41.60hr

Job Overview:

The Program Assistant II supports the day-to-day administration of Demand Response programs, which provide incentives to customers for reducing energy usage during periods of high demand, particularly during critical peak events and hot weather conditions.

Responsibilities:

This role serves as a primary point of contact for program participants, responding to customer inquiries and providing administrative support to participating aggregators throughout the customer enrollment process. The candidate will be responsible for identifying and documenting system issues, preparing detailed incident tickets, and coordinating with Information Technology (IT) teams to facilitate timely resolution.

  • Maintain current program procedures and documentation.
  • Support general program reporting activities.
  • Ensure the accuracy and integrity of program databases and spreadsheets.
  • Write up detailed incident tickets and submit them to IT when system issues occur.

Requirements:

  • 2+ years of experience in program administration or operational support.
  • Bachelor's degree required or equivalent combination of education and experience.
  • Proficiency in Microsoft Word and Microsoft Excel.

Benefits:

Our Benefits Include:

  • Medical, Dental, and Vision Insurance
  • 401(k) Retirement Plan
  • Health Savings Account (HSA)
  • Disability Insurance (Short-Term and Long-Term)
  • Life and AD&D Insurance
  • Paid Sick Leave (where required by applicable state or local law)
  • Supplemental Insurance Plans
  • Identity Theft Protection
  • Pet Insurance
  • Employee Wellness Programs
  • Employee Assistance Program (EAP)
  • Career Growth and Professional Development Opportunities

Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.


About Cynet Systems


Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.

As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

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