This job is responsible for the oversight and management of administrative and processing requirements in Account Services to effectively support our internal and external customers. This role is responsible for daily interaction with and service and support of both internal and external customers and ensuring customer requests to update benefit design, pricing and contractual agreements are processed timely to ensure customer and Delta Dental success. This position understands and validates the accurate submission of account data in the organization's systems. The job will recommend updates to documented procedures to ensure consistency and alignment in the execution of daily tasks and workflow.
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