About Lorygen Group
Lorygen Group is a growing company focused on creating positive customer experiences and building strong relationships through professional service and engagement. We offer a collaborative environment where motivated individuals can develop valuable skills and grow professionally.
Position Overview
We are seeking a Customer Service Assistant to support customer interactions and help deliver an excellent experience. This entry-level opportunity is ideal for someone who enjoys working with people, solving problems, and being part of a supportive team. Training is provided.
Responsibilities
- Welcome customers and provide friendly, professional assistance.
- Provide clear information about company products and services.
- Assist with customer questions and concerns.
- Support customer engagement initiatives and daily activities.
- Maintain accurate records related to customer interactions.
- Collaborate with team members to ensure a positive customer experience.
- Represent the company professionally during customer interactions.
- Participate in training and professional development opportunities.
Qualifications
- High school diploma or equivalent required.
- Strong communication and interpersonal skills.
- Positive, customer-focused attitude.
- Good organizational and time-management abilities.
- Ability to work effectively in a team environment.
- Willingness to learn and take on new responsibilities.
- Previous experience is helpful but not required.