Customer Service Assistant

Shik Innovation Group

  • Los Angeles, California
  • 1 day ago
  • $3,775–$4,450 Per Month

Highlights

We are seeking a friendly, motivated, and sales-focused Customer Service Assistant to engage with customers, understand their needs, and recommend products and services that best fit their interests. This role is ideal for individuals who enjoy working with people, building relationships, and achieving goals in a dynamic, team-oriented environment.

Numbers & Facts

LocationLos Angeles, California
Salary$3,775–$4,450 Per Month

Description

About Us

At SHIK Innovation Group, our vision is to be a catalyst for transformation in the world of marketing and business innovation. We aim to empower brands to not only adapt to change but to lead it—creating strategies that redefine industries, inspire growth, and build lasting impact.

Job Summary

We are seeking a friendly, motivated, and sales-focused Customer Service Assistant to engage with customers, understand their needs, and recommend products and services that best fit their interests. This role is ideal for individuals who enjoy working with people, building relationships, and achieving goals in a dynamic, team-oriented environment.

Responsibilities

  • Welcome customers and create a positive, engaging experience.

  • Present and explain products and services to prospective customers.

  • Identify customer needs and recommend appropriate solutions.

  • Support promotional and sales initiatives to achieve individual and team goals.

  • Answer customer questions and address concerns while supporting purchasing decisions.

  • Follow up with prospective and existing customers to support sales opportunities.

  • Maintain accurate records of customer interactions and sales activities.

  • Collaborate with team members to achieve customer engagement and sales goals.

  • Participate in ongoing sales training and professional development.

Qualifications

  • High school diploma or equivalent required.

  • Strong communication and interpersonal skills.

  • Confident, outgoing, and customer-focused personality.

  • Goal-oriented and motivated to achieve results.

  • Strong relationship-building and problem-solving abilities.

  • Excellent organizational and multitasking skills.

  • Ability to work independently and as part of a team.

  • Reliable, adaptable, and motivated to learn.

  • Previous experience in sales, customer service, retail, hospitality, promotions, or events is a plus but not required.

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