Communication Skills, Customer Relations, Customer Support/Service, Customer/Client Research, Dental Insurance, Establish Priorities, Follow Through, High School Diploma, Problem Solving Skills, Regulatory Requirements, Relocation Services, Sales, Sales Strategy, Team Player, Time Management, Typing, Vision Plan
Pay: $14.00 - $16.00 per hour
TWO MEN AND A TRUCK is NOW HIRING dedicated - people loving - customer focused individuals!
We are looking for enthusiastic team members that are self-motivated and enjoy a fast-paced work environment. By partnering with other staff members, you will use your strategic selling skills and in-depth knowledge of company products/services to build relationships with our customers.
What We Offer
- Pay rate: $14.00/ hour + commission.
- 401(k) available
- Health, Dental, and Vision Insurance available
- Employee Discounts
- Paid Time Off
- Paid Training + opportunities for advancement
- Schedule: Monday-Friday & Every Other Saturday.
Job Responsibilities
- Provide outstanding customer service on all calls and web leads
- Recommend moving services, boxes, supplies and equipment to all customers based on cost, availability or customer specifications
- Input information in to software for accurate estimating and scheduling; comply with federal, state, and local legal requirements
- Obtain customer feedback through regular follow-up calls, both during and after moves; calmly and professionally handle customer concerns
- Prepare all move-related paperwork and documents
- All other duties as assigned (scanning receipts, data entry, office cleaning, etc.)
Job Requirements
- High school diploma or GED; associate's degree in a related field is preferred
- At least 1 year of sales/customer service experience + the understanding of the selling process; TWO MEN AND A TRUCK or moving industry experience is valuable
- Excellent customer relations skills: effective listening and communication
- Creative problem solver
- Organization + time management skills; can adjust priorities as needed
- Confidence to initiate customer contact, and comfortable asking for the sale
- Strong team player who works productively with a wide range of people and personalities
- Basic computer/keyboarding skills
- Demonstrated integrity, ethical standards, and commitment to TWO MEN AND A TRUCK Core Values
- Willing to submit to a pre-employment drug test and background check
This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK franchise located in Cedar Rapids, Iowa.
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Two Men And A Truck International LLC