| Job Description: | Manage all aspects of admissions of PURC’s flagship 8-day training program, the PURC International Training Program on Utility Regulation and Strategy and One-Day Leadership Workshop, held jointly twice a year in Gainesville, Florida. The incumbent will manage all aspects of the admissions and extracurricular activities in collaboration with PURC faculty, staff and students. Duties include: - Manage all aspects of applications and selection processes of participants in an accurate and timely manner: Maintain engaging, professional, informative, clear and timely communications with program applicants, potential applicants, participants and alumni before, during and after our courses. Manage initial contact with applicants, potential applicants, and continued follow-up to questions and concerns during the application and registration processes
- Interpret verbal and written communications with applicants and participants from different countries, different cultures and backgrounds, and different levels of written and oral knowledge of the English language
- Maintain applicant and participant databases for current and previous programs. Issue appropriate reports and interpret relevant data for other team members, faculty, associate director and director. Create and/or update all other associated documents for this purpose
- Contribute to session and program evaluation processes
- Work with other project team members, OPS staff and student assistants as needed to complete all project tasks such as applicant data entry, accurate and timely production of acceptance letters, invoicing, etc. for accepted participants, adjunct services or extra-curricular activities for programs
- Negotiate contracts and pricing with program vendors
- Responsible for extra-curricular activities for the program
- Serve as on-site coordinator and work to ensure participants’ needs are met during program deliveries. Requests range from assistance making medical appointments, arranging transportation, things to do in the area, etc.
- Contribute to program marketing with e-mail communications, mailers, some website updates, and/or other targeted campaigns such as WhatsApp, LinkedIn, etc.
- Track participant payments and related program expenses
Manage all aspects pertaining to program speakers, program preparation and delivery logistics of PURC’s flagship training program, the PURC International Training Program on Utility Regulation and Strategy and PURC’s One-Day Leadership Workshop held twice a year, working in collaboration with PURC faculty, staff and students. Duties include: - Responsible for general program management and setting project/program goals, milestones,
tracking progress, etc. Manage course calendars, program time lines, on-site staff schedule, program evaluation reports, forms, and procedures in consultation, as needed, with the PURC program faculty Evaluate training effectiveness and achievement of training goals and make recommendations as needed in collaboration with other PURC team members Manage all aspects pertaining to program speakers, coordinating all communications with speakers, their travel, honoraria, reimbursements, presentation materials, hotel accommodations, etc. Create and update speaker tracking method for each program delivery Set speaker materials deadlines, compile training materials, format properly and ensure that presentations, handouts, etc. are ready for distribution for each program Schedule, organize and run program meetings, and ensure that all meeting decisions are carried out in an appropriate and timely manner Track overall program income and expenses, and update overall program income statement Negotiate contracts and pricing with program vendors, including meeting facilities Set up meeting needs ahead of time with training facilities. This may includes the review and update hotel banquet event orders, submit rooming list and attend pre-conference meetings with the hotel, etc. Serve as on‐site coordinator for the program and, in collaboration with PURC team, ensure that speaker and participant needs are met during the training deliveries. Requests range from assistance with presentations to making medical appointments, arranging transportation, etc. Manage on‐site program logistics such as loading presentations ready for display, ensure handouts and evaluations are distributed, meeting rooms are set up as needed and ready for the sessions, audio visual equipment is working properly, etc. Consult with Warrington College of Business instructional designers on teaching technologies and techniques
Manage areas of or lead (other) existing or future PURC training events, research projects, and other PURC initiatives, as assigned. Duties include: - Liaise with host institution’s representative(s) in an engaging and caring way to ensure that the project/event develops as agreed by PURC associate director and/or research faculty
- Contribute to the design, implementation, and follow up of all aspects of PURC initiatives, projects, programs, and events outside the content area
- Create and manage all aspects of event, project, or initiative to ensure that PURC standards of quality are met, and all deliverables, timelines, goals, etc. are met
- Create and update the project income statement, and track all income and expenses pertaining to the project/event
- Coordinate with event speakers or project researchers regarding all event/project/initiative materials, presentation materials, travel arrangements, etc.
- Compile and produce event/project/initiative materials as needed
- Contract and negotiate with training facilities as needed, and with other vendors
- Serve as on-site coordinator for event as required
- Coordinate all aspects of event attendee registration and registration process
- Coordinate office functions as needed
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