Compliance Officer

Work Arrangement: Onsite

Agency Interview Type: Either Webcam Interview or In Person

Engagement Type: Contract

NOTE: Applications with resumes in PDF Format will be automatically rejected. Only Word format resumes will be considered.

Short Description:

FL-DBPR-CTMH-Compliance Officer

Complete Description:

FL-DBPR-Condominiums, Timeshares and Mobile Homes - Compliance Officer Position: Pay Rate: $38.14hr / Vendor Rate: $49.58hr WORK ENVIRONMENT: Professional office, business casual, cubicleCANDIDATE RESPONSIBILITIES: Contact constituents/complainants to discuss the details of the complaints that are filed. Read state statute and compare with complaints to analyze the issue. Communicating with the public, so good customer service skills are a MUST. Advise complainant of the Division's jurisdiction and that the case is being closed and for what reason. Provide any resources or referrals, as appropriate. Send a written correspondence to the complainant once approved by the supervisor. Close the case out by adding the appropriate codes/activities/statues in Versa. Document the actions in the OnBase system.CANDIDATE REQUIRED SKILLS: Communicate verbally and in writing appropriately Read and interrupt Florida statutes Previous experience working with the public in a professional work environment Exceptional organizational skills Commit to the project time line