Compliance Officer

Work Arrangement: Onsite

Agency Interview Type: Either Webcam Interview or In Person

Engagement Type: Contract

NOTE: Applications with resumes in PDF Format will be automatically rejected. Only Word format resumes will be considered.

Short Description:

FL-DBPR-CTMH-Compliance Officer

Complete Description:

FL-DBPR-Condominiums, Timeshares and Mobile Homes - Compliance Officer

Position: Pay Rate: $38.14hr / Vendor Rate: $49.58hr

WORK ENVIRONMENT: Professional office, business casual, cubicle


CANDIDATE RESPONSIBILITIES:

** Contact constituents/complainants to discuss the details of the complaints that are filed.
** Read state statute and compare with complaints to analyze the issue.
** Communicating with the public, so good customer service skills are a MUST.
** Advise complainant of the Division's jurisdiction and that the case is being closed and for what reason.
** Provide any resources or referrals, as appropriate.
** Send a written correspondence to the complainant once approved by the supervisor.
** Close the case out by adding the appropriate codes/activities/statues in Versa.
** Document the actions in the OnBase system.


CANDIDATE REQUIRED SKILLS:

** Communicate verbally and in writing appropriately
** Read and interrupt Florida statutes
** Previous experience working with the public in a professional work environment
** Exceptional organizational skills
** Commit to the project time line