
Member Relations Manager Jobot
- $85,000–$95,000 Per Year
| Location | Las Vegas, NV |
Company: Karya Property Management (KPM) Location: Las Vegas, Nevada (on-site) Employment Type: Full-time Reports To: Regional Manager Compensation: Competitive base salary based on experience and property budget, plus leasing and renewal bonus potential --- ## About KPM Karya Property Management is a privately held, full-service multifamily management company headquartered in Houston, Texas. We manage apartment communities across the country with a focus on rehab execution, marketing, resident retention, expense control, and revenue optimization. Our on-site teams are the heart of that work — they set the tone for how residents experience their home every day. We're expanding in the Las Vegas market and looking for a Community Manager to lead one of our communities. --- ## The Role As Community Manager, you own the performance of your property. You lead the on-site leasing and maintenance team, hold the budget, drive occupancy, and are the person residents and ownership both look to. It's a hands-on job — you'll be walking the property, not watching it from a desk. ## What You'll Do Operations - Conduct daily property walks to assess conditions, curb appeal, and identify maintenance needs - Monitor all work orders and partner with lead maintenance to ensure timely, quality completion - Manage the make-ready schedule and inspect vacant units before move-in - Handle after-hours emergency calls and dispatch on-call maintenance Financial - Own the property budget; review variances and explain them to your Regional Manager - Review collections daily and make decisions on delinquency, payment plans, and evictions - Audit the rent roll for rent accuracy, lease expirations, month-to-month conversions, and concessions - Approve invoices and control operating expenses against budget Leasing & Marketing - Oversee leasing activity — lead follow-up, tour quality, application approvals, and closing ratios - Direct marketing efforts, including online listings, ILS performance, and social media presence - Drive renewal strategy and lease expiration management to protect occupancy Team & Residents - Hire, train, schedule, and develop on-site leasing and maintenance staff - Submit HR paperwork to corporate: new hires, payroll, status changes, terminations - Resolve resident concerns and complaints; build a retention-first culture - Ensure compliance with Fair Housing, Nevada landlord-tenant law (NRS 118A), company policy, and all permits and inspections ## What You Bring Required - 3+ years in multifamily property management, with at least 1 year in a manager or assistant manager role - Working knowledge of leasing, renewals, collections, evictions, and supervising maintenance staff - Proficiency in property management software (Yardi, Entrata, RealPage, or similar) and Microsoft Office - Strong written and verbal communication; comfortable holding a team accountable - Valid driver's license, valid ID, and ability to pass a background screening - Availability for weekends and emergency calls as property needs require Preferred - CAM or CAPS certification - Bilingual (English/Spanish) - Experience with value-add or rehab properties - Familiarity with the Las Vegas submarket ## What We Offer - Competitive base salary plus leasing and renewal bonuses - Medical, dental, and vision insurance - Basic life insurance - Paid time off and paid holidays - Growth into Senior Community Manager and Regional roles as our portfolio expands --- *Karya Property Management is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability,





