Communications Specialist

Communications Specialist requires:

• o

• • • Create and edit training guides from content provided by subject matter experts.
    • Write, edit, and disseminate communications to end users and stakeholders.
    • Assist in developing training and training material for systems of record.
    • Facilitate webinars by monitoring chat, sharing document links, and troubleshooting access issues.
    • Assist adult learners in physical classroom trainings.
    • Assist with equipment set up and testing activities for classroom trainings.
    • Assist with administrative tasks associated with training registration.
    • Monitor group mailboxes and respond to stakeholder questions.

Work with subject matter experts and engage in independent research to develop subject matter knowledge relevant to assigned projects and curricula

Requirements

• • • Excellent attention to detail
    • Excellent grammar and writing skills, including the ability to convey written, technical information in a clear, concise manner.
    • Professional demeanor
    • Excellent computer skills, including familiarity with Microsoft365 suite and Jira.
    • Ability to manage multiple assignments simultaneously, while maintaining attention to detail.
    • Ability to learn new information quickly and independently.
    • Ability to meet deadlines, adapt to changing requirements, and work under pressure.
    • Jira
    • Service management