Commercial Mechanical Locksmith and Access Hardware Technician

Ready to be the go-to problem solver for critical commercial openings?

If diagnosing a latch misalignment in minutes and fine-tuning a closer to a perfect swing sounds like your kind of challenge, Top Lock Locksmiths & Security wants to meet you. We’re a national lock, door, and electronic security partner serving retail, healthcare, hospitality, and corporate facilities — and we’re growing our field service team with technicians who deliver first-rate workmanship.

Imagine this

A facilities manager calls about a busy clinic where the egress door drags and the panic device won’t fully latch. You arrive, identify frame issues, install a continuous hinge, rehang the door, align the strike, and calibrate the closer. Before you leave, you rekey cylinders to a new master key system, provide a clean set of restricted keys, and log photos, parts, and recommendations in our app. The manager gets clarity, compliance, and confidence — thanks to you.

What you’ll do

• Install, service, and repair commercial locksets (mortise, cylindrical, deadbolt) and high-security cylinders
• Rekey, pin, and manage master key systems; originate and duplicate restricted keyways
• Install, repair, and adjust door closers, exit devices/panic hardware, hinges, pivots, and continuous hinges
• Troubleshoot and correct door alignment and frame problems, including thresholds, sweeps, and gasketing
• Conduct on-site surveys and tailor hardware recommendations to client needs
• Document every job thoroughly in our software: photos, parts used, service reports, and next-step recommendations
• Deliver clear, professional communication and customer service to store managers and facility contacts

Bonus points for low voltage, access control, CCTV, or door replacement experience.

What you’ll bring

• Proven experience as a commercial locksmith or commercial door hardware technician
• Deep mechanical knowledge of commercial lock hardware and major manufacturers
• Master keying, rekeying, and cylinder expertise
• Experience with hollow metal, wood, and aluminum storefront doors and frames
• Confident, safe use of power tools
• Fast, accurate troubleshooting skills
• Professional, customer-first communication
• Valid driver’s license and clean driving record — field-based role
• Familiarity with electrified hardware or access control is a plus (not required)

Why Top Lock

• Do meaningful work that safeguards people, property, and operations
• 401(k) and 401(k) matching
• Health insurance
• Paid time off

Work Location: In person

Core proficiencies

• Door Installation
• Door Repair
• Exit Devices
• Locksmith
• Door Closers

Bring your craftsmanship and service mindset — we’ll provide the platform, clients, and tools to do quality work, every time.