Clinical Secretary

University at Buffalo Neurosurgery

Buffalo, New York
30+ days ago

Highlights

Ability to maintain a professional demeanor and composure when handling difficult clients/stressful situations. Schedules office visits and diagnostic testing and enters appointments into the appropriate EMR System.

Numbers & Facts

Location	Buffalo, New York
Industry	Healthcare Services
Company Size	50 to 99 employees
Website	https://www.ubns.com/

Description

Primary Duties and Responsibilities:

Prepare clinics; getting outstanding office notes, all testing that was ordered is in charts
Scan and direct patient records into the EMR system from Kaleida bin.
Schedules office visits and diagnostic testing and enters appointments into the appropriate EMR System.
Obtains authorizations as required for testing if the authorization department is not available and future visits.
Answer incoming patient phone calls regarding their appointments, testing, and other questions. All patient phone calls returned within 24 hours.
Make sure all referrals are in place for office visits.
Performs other related duties as required.

Qualifications:

Graduation from a Medical Assistant / Medical Office training program or 2-5 years medical office experience.
Experience with clinical protocols preferred.
Extensive EMR Experience, Preferably Medent.
Computer skills, especially Microsoft Office, browsing Internet.
Excellent Customer Service skills.
Must have good organizational skills.
Ability to handle several tasks simultaneously.
Demonstrates excellent verbal and written communication skills
Ability to work under pressure, meet deadlines and multi-task.

Ability to maintain a professional demeanor and composure when handling difficult clients/stressful situations.

About Company

University at Buffalo Neurosurgery, Inc (UBNS) is an academic neurosurgical group committed to excellence in education, patient care, and research. At UBNS, it is our mission is to deliver premier neurosurgical care to our patients with compassion, quality and uncompromising integrity; instill the upcoming generation of neurosurgeons with the training, knowledge and experience necessary to become experts in the field; and spearhead clinical trials that change the paradigm of how patients are cared for to maximize safety and effectiveness.

"Striving to be the leading contributor to the field of neurosurgery through the highest clinical standards, innovative clinical research, and a commitment to education—all with uncompromising ethics" is our vision statement. We thank you for considering UBNS to meet your healthcare or educational needs. As a regional referral center for neurosurgical disorders, we have a large and varied patient base. In the past year we served more than 9,300 patients, and performed more than 1,800 neurosurgical and 1,700 endovascular procedures.

Our physicians regularly conduct cutting-edge research in neuroendovascular, spine, skull base, neuro-oncology, and pediatric neurosurgery. Our Toshiba Stroke Research Center is unsurpassed in the world, and is widely known for translational research that allows the latest innovations in neurovascular treatment to be transferred directly from the lab to the clinical setting for immediately observable results. We are moving research to patient care at an impressive rate.

Please peruse our website for more detailed information related to our clinical expertise, physicians' credentials, patient services, educational programs, and research opportunities. If there is something you can't find on our website, please do not hesitate to contact us.