Clinical Manager Service Line

Job Overview

Fairview is looking for a Clinical Manager- Service Line to join our team. This position will be supporting our Rheumatology, Infectious Diseases, and Nephrology clinics at our University of MN Medical Center and Maple Grove clinics. The Service Line manager plans, manages, coordinates, and evaluates activities of assigned area including resource management, quality, regulatory compliance, educational opportunities, and financial management. Serves as a nurse leader and role model to staff. Maintains competencies of employees.  

Responsibilities

• Responsible for human resources management for assigned area(s) to achieve quality service and positive employee relations.
• Implements and communicates Human Resources policies and procedures in a fair and consistent manner.
• Selects top talent, matching organizational needs with appropriate skill sets
• Conducts timely employee performance appraisals.
• Uses corrective discipline in accordance with applicable policy or union contract to mitigate workplace behavior problems for employees
• Selects qualified employees for employment according to Human Resources policy.
• Monitors employee overtime, absenteeism and takes appropriate action to identify and correct issues.
• Provides oversight and ensures completion of training for employees, including orientation, in-services and competency validation as required by regulatory agencies, department, and unit standards for employees
• Plans and approves unit staff hour schedules according to pre-established parameters.
• Responsible for effective fiscal management of assigned area(s) to ensure proper utilization of financial resources.
• Develops and/or provides input into budget for assigned area(s) according to established procedures.
• Maintains appropriate staffing levels as evidenced by budgetary analysis and/or unit indicators.
• Investigates and suggests alternatives to the established budget based on cost effective use of resources.
• Utilizes financial resources within an established budget. Seeks approval for variances as needed.
• Pursues cost savings and method for revenue generation within area and responsibility and/or recommends savings for other areas.
• Maintains an appropriate inventory of budgeted supplies and equipment that meets the demands of assigned area(s).
• Educates patient care team members on financial implications of patient care decisions.
• Develops, implements, monitors, and evaluates the quality improvement program for the department.
• Ensures development of a written plan that identifies measurable elements (indicators) of quality.
• Ensures that a process for collecting, monitoring, and reporting quality data exists for assigned area.
• Ensures that there is a plan for correction of negative conditions that have been determined by collection of quality data on assigned area.
• Communicates quality data and to seeks out opportunities to improve patient care and ensures understanding of the data and its importance.
• Incorporates incident reports, patient questionnaires and statements, and physician comments into quality process.
• Provides a written report as requested to the appropriate director. The report summarizes identified problems, actions, and results to improve patient care.
• Develops and maintains a healthy, supportive work environment, demonstrating behaviors consistent with MHealth Fairview commitments
• Exemplifies excellent customer relations in interactions with patients, visitors, physicians, and employees.
• Continuously builds customer understanding by listening to customers.
• Anticipates customer needs, including those with different cultural needs and desires.
• Takes action to meet and exceed the needs of all customer groups.
• Continuously implements strategies to improve customer satisfaction.
• Models appreciation and acceptance of differences.
• Provides a welcoming and supportive environment.
• Continuously takes action to enhance employee engagement.
• Build credibility with medical staff as a champion for patient care and quality

Required Qualifications

• Bachelors Degree in Nursing or related field.
• 3 years clinical nursing experience
• 1 year of leadership experience
• MN Registered Nurse (RN) License
• Basic Life Support (American Heart Assoc or Red Cross)

Preferred Qualifications

• Advanced Degree in nursing or related field
• Supervisory/Management experience

$121,638.40- $175,697.60 Annual